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Key Account Representative

Key Account Representative

Zahrawi GroupRiyadh, Riyadh Region, Saudi Arabia
30+ days ago
Job description

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

Job Brief

The incumbent is accountable for managing all the work related to collection of receivables and coordinating with customers within the framework of company policies & procedures.

Accountabilities

§ Adhere to all Zahrawi Policies & Procedures as applicable.

Collections :

  • Follow up with the Accounts Receivable team for any overdue invoices.
  • Arrange meetings with the customers for collection of any overdue invoices.
  • Visit customers (debtors) for collection purposes.
  • Collect the cash and deposit it in the banks.
  • Ensure that correct copies of cheque on every cheque submission, with the receipt voucher, and submit it to the Account Receivable team by the end of the working day.
  • Follow up and collect the bank guarantee and the customer’s invoices.
  • Understand the cause for a non-collection of an overdue invoice and update the Account Receivables team with the reason.
  • Resubmit any missing documents to the customer to ensure that the payment is not delayed.

Account Management :

  • Send the statement of account when requested by the customers through email.
  • Reconcile the customer’s statement of account with Zahrawi’s statement of accounts based on the payment received.
  • Provide full payment allocation details of each customer to the Account Receivable team within 2 working days to keep track of any open invoices in the system.
  • Keep track of assigned accounts to effectively follow up on the payments of customers.
  • Report updates regarding the account status on a regular basis.
  • Plan course of action to recover outstanding payments from customers.
  • Relationship Management :

  • Schedule regular meetings with the customers to build a better relationship with them to improve satisfaction levels.
  • Handle and assist the customers with any questions or complaints they may have and involve the Collection Manager in case of any further issues.
  • Follow up with sales to finalize pending issues with customers and to resolve the issue with the customers.
  • Investigate and solve any discrepancies found in a timely manner.
  • Admin :

  • Complete necessary office-related administrative work.
  • Submit the customer invoices through NUPCO System.
  • Requirements

  • Experience : Fresh Graduates / 1-2 years of experience as applicable.
  • Job Specific Skills : Collection - Invoicing - Relationship management - Good communication skills - Good MS Office Skills
  • Additional Details : Candidate should be Saudi National and should be based in Riyadh. Should have a valid KSA driving license.
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    Account Representative • Riyadh, Riyadh Region, Saudi Arabia

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