Key Account Representative

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries. Job Brief

The incumbent is accountable for managing all the work related to collection of receivables and coordinating with customers within the framework of company policies & procedures. Accountabilities

§ Adhere to all Zahrawi Policies & Procedures as applicable. Collections : Follow up with the Accounts Receivable team for any overdue invoices. Arrange meetings with the customers for collection of any overdue invoices. Visit customers (debtors) for collection purposes. Collect the cash and deposit it in the banks. Ensure that correct copies of cheque on every cheque submission, with the receipt voucher, and submit it to the Account Receivable team by the end of the working day. Follow up and collect the bank guarantee and the customer’s invoices. Understand the cause for a non-collection of an overdue invoice and update the Account Receivables team with the reason. Resubmit any missing documents to the customer to ensure that the payment is not delayed. Account Management : Send the statement of account when requested by the customers through email. Reconcile the customer’s statement of account with Zahrawi’s statement of accounts based on the payment received. Provide full payment allocation details of each customer to the Account Receivable team within 2 working days to keep track of any open invoices in the system. Keep track of assigned accounts to effectively follow up on the payments of customers. Report updates regarding the account status on a regular basis. Plan course of action to recover outstanding payments from customers. Relationship Management : Schedule regular meetings with the customers to build a better relationship with them to improve satisfaction levels. Handle and assist the customers with any questions or complaints they may have and involve the Collection Manager in case of any further issues. Follow up with sales to finalize pending issues with customers and to resolve the issue with the customers. Investigate and solve any discrepancies found in a timely manner. Admin : Complete necessary office-related administrative work. Submit the customer invoices through NUPCO System. Requirements

Experience :

Fresh Graduates / 1-2 years of experience as applicable. Job Specific Skills :

Collection - Invoicing - Relationship management - Good communication skills - Good MS Office Skills Additional Details :

Candidate should be Saudi National and should be based in Riyadh. Should have a valid KSA driving license.

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