Senior Sales Account Manager- IT Sector

Responsibilities

Identify leads or opportunities for all LoBs across assigned accounts to achieve sales targets, engaging in opportunity assessments with input from relevant LoB Managers. Prepare and maintain comprehensive information for reporting purposes, tracking the status of each opportunity or lead. Report opportunity assessments for joint projects to the manager, contributing to decision-making processes with the steering committee. Develop new client relationships and acquire new accounts in coordination with the Sales Manager. Manage communications and resolve issues related to assigned accounts. Respond to client inquiries and correspondence promptly. Generate sales opportunities across the country within assigned accounts, aligned with sales targets. Participate in bidding decisions for country-level opportunities alongside the Sales Manager, Country Manager, or CCO, based on the DOA. Follow up with COM and Project Managers to monitor project progress and ensure timely delivery. Monitor profit / loss status of country projects and liaise with LoBs for financial performance insights. Oversee client proposals, order processing, and cash flow management. Negotiate prices with suppliers as needed. Prepare and submit monthly progress reports on assigned accounts to the relevant Sales Manager. Update CRM with all opportunity and account information. Collaborate with the Sales Manager and Presales team to develop market and pricing strategies. Schedule follow-up visits to ensure project smoothness and client satisfaction. Engage with old clients to generate new opportunities and maintenance contracts. Support industry knowledge development through participation in virtual SIGs. Coordinate with Presales to stay updated on LoB portfolios and new solutions / products. Skills

Customer service orientation Strong sales and marketing capabilities Excellent communication, interpersonal, and negotiation skills Problem-solving proficiency Fluent in English

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