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Head of Sales Data Centre BU
HUMAINRiyadh, Riyadh Region, Saudi Arabia7 days ago
Job descriptionSupervise the day-to-day operations of the Sales department to ensure efficiency, compliance, and adherence to policies and procedures. Develop and execute sales strategies across hyperscalers, global enterprises, startups, internal HUMAIN business units, and digital channels to achieve revenue targets and segment coverage goals. Design and manage the sales coverage model by assigning teams, accounts, and territories in alignment with customer concentration and pipeline maturity to optimise outreach efficiency and client responsiveness. Manage opportunity lifecycle execution from initial qualification through deal closure, ensuring rigorous sales discipline, conversion focus, and consistent velocity across all channels. Provide real-time field intelligence and pipeline feedback to support capacity planning, messaging refinement, and product-market fit assessment to inform delivery teams and the broader commercial strategy. Establish opportunity development and tracking practices across all channels by embedding CRM usage standards, cadence reviews, and conversion stage monitoring to ensure forecast accuracy and pipeline visibility. Oversee the validation and prioritisation of sales opportunities in collaboration with Estates and PMO to ensure delivery feasibility and minimise post-sale execution risk. Manage the forecasting process by consolidating expected deal value, probability, and fulfilment timelines to provide visibility into projected bookings and revenue impact. Coordinate with Finance and BU Internal Management to align sales forecasts with budget cycles, investment planning, and capacity expansion timelines. Direct hyperscaler and cloud provider sales activities by managing long-term relationship development, RFP cycles, and contract negotiation to secure multi-year anchor clients. Drive global enterprise and startup engagement by coaching teams on solution positioning, delivery models, and activation paths to accelerate close rates and deepen wallet share. Manage internal HUMAIN sales coordination by aligning internal stakeholder needs, onboarding schedules, and capacity allocations to fulfil strategic business requirements. Oversee performance of eCommerce and digital acquisition channels by tracking inbound funnel health, transaction volumes, and platform usage to support scale and accessibility goals. Build and maintain executive-level relationships with hyperscalers, strategic enterprise clients, and priority internal stakeholders to ensure long-term commercial alignment and partnership development. Oversee account planning, growth roadmaps, and contract renewals to drive recurring revenue, reduce churn, and expand service footprint within existing accounts. Coordinate with delivery and support teams to proactively manage service experience, resolve strategic issues, and identify upsell or expansion opportunities. Track account-level health, satisfaction, and retention metrics to ensure a data-driven approach to long-term value generation and customer advocacy. Align sales commitments with operational capacity by coordinating with Estates, the Control Tower, and deployment teams to validate delivery readiness and fulfilment timing. Escalate commercial risks tied to customer deadlines, capacity mismatches, or site dependencies to ensure proactive mitigation and safeguard account relationships. Ensure contract documentation, approvals, and customer handover are completed in line with commercial policies to enable seamless activation and fulfilment. Ensure compliance to all relevant safety, quality, and environmental management policies, procedures, and controls across the section to guarantee employee safety, legislative compliance, and a responsible environmental attitude. Motivate one’s own team and identify opportunities to take part in change initiatives, programs, and projects to reflect international best practices and competitive industry advancements. Recommend improvements to departmental policy and direct the implementation of procedures and controls covering all areas of the Sales department activity to ensure efficiency, compliance, and service quality. Prepare MIS statements and reports pertaining to the Sales department timely and accurate to support business decision-making and reporting requirements. Perform other related duties or assignments as directed to support business objectives. Bachelor’s degree in Engineering, Computer Science, Business Administration, or a related field from a reputable institution. A master’s degree and / or higher is preferred. 10+ years in enterprise sales or account management in digital infrastructure, cloud, or data centre environments. Strong knowledge of enterprise sales, strategic account development, contract structuring, and pipeline management. Familiarity with AI infrastructure, technical solutioning, and customer success dynamics in service-based models. Understanding of CRM tools, sales analytics, compliance in commercial practices, and post-sale relationship management. Director Full-time Technology, Information and Internet
HUMAIN is seeking a Head of Sales to drive revenue generation, customer conversion, and opportunity management across all sales segments by executing targeted sales strategies, managing end-to-end commercial cycles, and coordinating with delivery teams in order to maximise pipeline conversion, fulfilment alignment, and long-term customer growth.
Key Responsibilities
People Management
- Manage the achievement of objectives by setting individual objectives, managing performance, developing staff, and providing formal and informal feedback to maximize overall performance and engagement.
Day-to-Day Operations
Sales Strategy
Key Account Management
Commercial Execution & Alignment
Safety, Quality & Environment
MIS & Reports
Related Assignments
Required Qualifications
Seniority level
Employment type
Job function
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Head Of Sales • Riyadh, Riyadh Region, Saudi Arabia
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