PQ / PD Field Service Engineer

Overview

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PQ / PD Field Service Engineer

role at

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PQ / PD Field Service Engineer

role at

Eaton . Get AI-powered advice on this job and more exclusive features. Want to make a real impact on the environment with a global company that is leading the way? Join us in creating energy-efficient solutions that drive meaningful change. We are not only a power management company; we are a team committed to sustainability, diversity, and innovation. Together, we turn ideas into action, and we

Make What Matters Work . We are looking for a

Field Service Engineer

to work on PD products like Switch gears, Electrical Panels, MV units, etc., and to work as a

Field Service Engineer

on PQ products like UPS units (1-phase and 3-phase). Responsibilities

Installation and commissioning of LV / MV switchgears, transformers, and UPS at customer sites Provide optimum service support for customers through phone, personal visits, etc. Generate service reports for customers after site visits Develop service-related trainings for field staff as well as customers Perform service activities according to company policies and safety standards Develop documentation for service-related issues and resolutions Investigate and troubleshoot product service issues Identify problems and record solutions for reference purposes Educate customer representatives about product usage and maintenance Stay updated on industry standards and technical service knowledge Address customer inquiries in a timely manner Coordinate with various teams to fix product issues Inform management on product service issues as observed through interaction with clients Qualifications

Bachelor’s degree in electrical engineering (BSc) - preferred 5+ years of experience in the Middle East market Skills

Expertise in testing and commissioning of switch gears, both low voltage (LV) and medium voltage (MV) Proficiency with transformers, service electricians, industrial electricians, and service technicians Comfortable working with both 1-phase and 3-phase systems; strong understanding of these areas for safety and reliability Technical expertise for startup and commissioning of 3-phase UPS systems Well-versed in battery backup and emergency supply protocols Strong communication skills, customer focus, flexibility, and ability to work with different cultures Able to follow instructions What We Offer

Competitive Compensation and Benefits Package Permanent Contract in a fast-growing global company Challenging Projects in a dynamic, collaborative team Excellent Working Environment – safety and ethics are really important to us Eaton Business System offering various tools for management and people development Great Promotional Opportunities – Eaton encourages internal promotion whenever possible Culture & Values – Eaton defines who we are through our values and culture Inclusion & Diversity – Openness to diversity widens our access to the best talent Learning & Development – Ongoing learning opportunities via Eaton University Wellness – Wellness at Eaton is about tools to empower employees We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law. Seniority level

Mid-Senior level Employment type

Full-time Job function

Other Industries

Appliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at Eaton by 2x

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