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Help Desk Technician

CrystalnetworksRiyadh, Riyadh Region, Saudi Arabia

30+ days ago

Job description

Looking for a motivated and tech-savvy Help Desk Technician to join our team for a project-based role in Riyadh

Position Information

Joining Date : Immediately

Location : Riyadh

Key Responsibilities :

Provide first level support to end-users
Troubleshoot hardware, software, and network issues
Respond to support tickets in a timely manner
Escalate unresolved issues when necessary
Assist in the Installation and configuration of IT systems

Required Qualifications :

1 – 2 years of relevant IT support / help desk experience

Good understanding of basic networking and troubleshooting techniques

Strong communication and problem-solving skills

Ability to work under pressure in a project environment

Great organizational & Time management

Education / Certification :

Bachelor’s degree in Engineering / IT / Computer Science / or any relative field

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Help Desk Technician • Riyadh, Riyadh Region, Saudi Arabia

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