IT Operator (Service Desk)

The Job Description

• Provide daily support for activities.
• Manage service system activities on a daily basis.
• Manage and follow up on IT requests, calls, and emails.
• Analyze and provide solutions and troubleshooting for any hardware problems.
• Continuously monitor antivirus notifications with proper response.
• Manage IT assets.
• Manage network printers and central printers.
• Manage workstation vulnerabilities through Endpoint Manage Engine.
• Manage Active Directory through AD Manager Plus (creating attributes, moving OUs, managing OUs).
• Provide technical assistance and identify solutions while keeping up with developments and knowledge in hardware.

Qualifications :

#J-18808-Ljbffr