Desktop Support Specialist
Stefanini North America and APACRiyadh, Riyadh Region, Saudi Arabia2 days ago
Job descriptionMinimum 3+ years of relevant experience in a Desktop Support / IT Helpdesk role. Experience configuring, installing, troubleshooting and repairing printers, PC and laptops. Hands on experience with Win 7, Win 10, Win 11 and MAC OS support. Windows Migration. Hardware / Software Troubleshooting Experience with VPN, Soft Phones, Remote Desktop, VDI. Asset Tracking / Inventory Management Phone and Tablet support (Windows, iPhone, iOS, Android) Experience with Ticketing System (ServiceNow). Strong Communications Skills Excellent proven track record supporting clients in a financial environment. Excellent proven customer service based approach Good written and verbal communication skills Strong organizational and analytical skills Ability to multi-task and work under pressure Ability to work autonomously and within team Dress Code : Business casual Mid-Senior level Contract Information Technology Banking, Financial Services, and Investment Banking
Get AI-powered advice on this job and more exclusive features.
Responsibilities
- Provide swift and professional deskside IT support
- Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
- Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
- Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
- Collaborate with other support groups across global locations to help troubleshoot client issues
- Utilize tools for building, monitoring and troubleshooting client devices
- Participate in Disaster recovery testing exercises
- Upholding procedures for logging, reporting, and statistically monitoring desktop operations
- Write technical support and client documentation in form of Knowledgebase articles
- Meet or exceed expected customer service levels
Requirements
Seniority level
Employment type
Job function
Industries
#J-18808-Ljbffr
Create a job alert for this search
Support Specialist • Riyadh, Riyadh Region, Saudi Arabia
Related jobs
The Network Support Specialist will be responsible for maintaining, troubleshooting, and optimizing the organization’s network infrastructure.
The role demands strong problem-solving skills, the abi...Show moreLast updated: 23 days ago
- Promoted
IT Technical Support Specialist- KSA
Diyar United CompanyRiyadh, Riyadh Region, Saudi Arabia Resourcing Specialist @ Diyar United Company | IT Recruitment.Administer, configure, and maintain servers, networks, and IT systems (Windows / Linux environments).
Provide technical support and troubl...Show moreLast updated: 8 days ago
- Promoted
Support Specialist - Eagle Platform (Portfolio Management)
N Consulting LimitedRiyadh, Riyadh Region, Saudi Arabia We are seeking a highly skilled.BNY Mellon’s Eagle Investment Systems.Eagle STAR, PACE, and ACCESS modules.The ideal candidate will have supported the platform in banking or asset management enviro...Show moreLast updated: 30+ days ago
- Promoted
IT Support Specialist
Total-TECH Co.Riyadh, Saudi Arabia The Job Description Relevant IT Certifications (e.CompTIA A+, ITIL, Microsoft Certified Professional) required.Proven experience in IT support and troubleshooting.
Strong knowledge of hardware, soft...Show moreLast updated: 30+ days ago
- Promoted
IT Support Specialist
ConfidentialRiyadh, Saudi Arabia Get AI-powered advice on this job and more exclusive features.The Technical Support Specialist ensures the stability, security, and efficiency of IT systems by managing Microsoft 365 platforms, pro...Show moreLast updated: 3 days ago
- Promoted
SPECIALIST, TECHNICAL SUPPORT
alfanar GroupRiyadh, Saudi Arabia This position exists to provide hardware and software technical support efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operat...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Specialist
InterSystemsRiyadh, Riyadh Region, Saudi Arabia Continue with Google Continue with Google.As a member of a worldwide team, you will develop your technical, professional, and personal skills, within an environment of teamwork, cooperation, and fu...Show moreLast updated: 30+ days ago
- Promoted
IT Operations & Helpdesk Specialist
Golf SaudiRiyadh, Saudi Arabia Support day-to-day IT operations, ensuring system availability and performance.Maintain user accounts, access permissions, and adherence to IT security protocols.
Support in hardware and software in...Show moreLast updated: 1 day ago
- Promoted
IT Support Specialist
Lucidya LLC.Riyadh, Riyadh Region, Saudi Arabia IT infrastructure, ensuring smooth operations across Windows, macOS, and basic Linux environments.This role involves hands-on troubleshooting, proactive system management, and providing clear, frie...Show moreLast updated: 30+ days ago
- Promoted
IT Support Specialist
Lucidya | لوسيدياRiyadh, Saudi Arabia IT infrastructure, ensuring smooth operations across Windows, macOS, and basic Linux environments.This role involves hands-on troubleshooting, proactive system management, and providing clear, frie...Show moreLast updated: 30+ days ago
- Promoted
Service Desk Analyst
Veeam SoftwareRiyadh, Riyadh Region, Saudi Arabia Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it.
Veeam provides data resilience through data backup, data ...Show moreLast updated: 17 days ago
- Promoted
Desktop Support Engineer
Creative SolutionsRiyadh, Riyadh Region, Saudi Arabia We are looking to hire a skilled Desktop Support Engineer to assist our clients with computer hardware and software issues.
You will be required to work on-site or via remote connection and assist w...Show moreLast updated: 15 days ago
- Promoted
TECHNICAL SUPPORT SPECIALIST
alfanarRiyadh, Saudi Arabia Overview Job description : This position exists to provide hardware and software technical support efficiently, in timely manner and quality standards as per the defined policies and procedures to a...Show moreLast updated: 26 days ago
- Promoted
Support Specialist – Eagle Platform (Portfolio Management)
N Consulting LimitedRiyadh, Saudi Arabia About the Role : We are seeking a highly skilled.BNY Mellon’s Eagle Investment Systems , particularly the.Eagle STAR, PACE, and ACCESS modules.
The ideal candidate will have supported the platform in...Show moreLast updated: 30+ days ago
- Promoted
Computer And Network Support Professionals Jobs in Al Murabba (Oct 2025) - Bayt.com
CARERiyadh, Riyadh Region, Saudi Arabia Computer And Network Support Professionals Jobs in Al Murabba.Create a job alert for similar positions.Seeking an IT Support Specialist in Riyadh to ensure smooth operation of IT systems and delive...Show moreLast updated: 30+ days ago
- Promoted
IT Support Specialist
LucidyaRiyadh, Riyadh Region, Saudi Arabia IT infrastructure, ensuring smooth operations across Windows, macOS, and basic Linux environments.This role involves hands-on troubleshooting, proactive system management, and providing clear, frie...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Specialist
Emdad By ElmRiyadh, Saudi Arabia Provide technical support to internal users and external clients by addressing technical issues, offering appropriate solutions, and delivering necessary guidance to ensure the continuity and effic...Show moreLast updated: 2 days ago
- Promoted
Support Specialist – Eagle Platform (Portfolio Management)
NatoboticsRiyadh, Riyadh Region, Saudi Arabia Support Specialist – Eagle Platform (Portfolio Management).Banking / Investment Management / FinTech.Provide day-to-day technical and functional support for the Eagle Platform including STAR, PACE,...Show moreLast updated: 30+ days ago
Network Support Specialist
Sisco JobsRiyadh, 01, saQuick Apply