Know Your Client Analyst

The Know Your Client (KYC) Operator role focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions.

The KYC Operator provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML), and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimal disruptions.

The KYC Operator also assists the bank's clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating Procedures (SOPs) and Operating Level Agreements (OLAs) to achieve accurate and timely account opening to facilitate trade execution.

What we will offer you :

We are committed to providing an environment focused on your development and wellbeing, recognizing that a healthy, engaged, and well-supported workforce is essential for optimal performance and job satisfaction.

You can expect : Life Insurance

Permanent Partial Disability Insurance

Private Medical Insurance for you, your spouse, and dependent children

Flexible working arrangements

30 days of paid annual leave, plus public holidays and flexible working options

Contributions to the Employee Workplace Savings "Gosy" plan (for Saudi nationals only)

Your key responsibilities :

Act as the first point of contact and Subject Matter Expert (SME) regarding KYC for Investment Banking and Corporate Banking clients.

Collect and verify KYC / AML documentation to perform due diligence in compliance with local regulations and bank policies.

Coordinate and actively manage KYC cases among various stakeholders (e.g., Business, AFC, offshore centers).

Drive the completion of New Client Adoptions, Regular Reviews, and Event-Driven Reviews.

Implement new or revised KYC requirements and policies, documenting procedures accordingly.

Collaborate with team members to optimize productivity and meet service level agreements with clients and the business.

Serve as an escalation point for business issues, navigating organizational processes to ensure timely responses.

Support the bank’s / division’s strategic objectives, ensuring activities align with organizational priorities.

Your skills and experience :

Profound knowledge of KYC processes, including quality control.

Excellent communication skills and ability to work effectively in virtual global teams and matrix organizations.

Strong organizational and prioritization skills.

Analytical skills and a solution-oriented approach to problem solving.

A client and service-oriented mindset.

Company Industry

Banking

Broking

Department / Functional Area

Helpdesk

Customer Service

Telecalling

Keywords

Know Your Client Analyst - AVP

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