Client Engagement Specialist

Jeddah, Riyadh, Saudi Arabia | Posted on 12 / 12 / 2024

During the 1980s, Saudi Arabia’s power needs increased to fuel the growth of the economy. To capitalize on that trend, Kafou Group was established in 1983 and emerged as a key player in the power generation market.

The company has structured itself under a strategic partnership model collaborating with leading international firms in the electricity, power, water treatment, and petrochemicals space. With more than 25 years of specialized experience, Kafou Group has cemented its name as a unique power player in the Kingdom.

Job Description

Job Summary :

The Client Engagement Specialist is responsible for advertising, marketing, and distributing dental products to relevant establishments, including consumables and dental equipment. The role involves building strong relationships with dental professionals, understanding market trends, and ensuring the company's products stand out from competitors. This position combines networking, customer service, and product expertise to meet and exceed sales targets.

Key Responsibilities :

• Build and maintain strong relationships with clients, including dentists, purchasing departments, and dental assistants.
• Conduct 4-6 daily client visits to present products, negotiate contracts, and address concerns.
• Identify and establish new business opportunities while following up on leads generated by the company.
• Conduct product demonstrations and answer technical questions about dental products.
• Develop long-term contracts to achieve annual sales targets.
• Monitor competitor products and analyze market trends.
• Attend trade exhibitions, workshops, and conferences.
• Submit sales orders through CRM and update activity logs.
• Provide exceptional customer service and technical support to clients.
• Prepare and review weekly and monthly reports and sales plans.
• Occasional travel required (5%-10%).

This position offers an exciting opportunity for a proactive and detail-oriented professional to make a significant impact in a dynamic and innovative field.

Requirements

Qualifications & Experience :

Skills :

Key Behaviors for Success :

Key Performance Indicators (KPIs) :

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