IT Support Engineer (Saudi National)

Overview

Join to apply for the IT Support Engineer (Saudi National) role at Tabby | تابي .

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.

The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion.

We are seeking a dedicated and proactive IT Support Engineer to join our team in the Riyadh’s office. The successful candidate will be responsible for providing comprehensive technical support, ensuring optimal performance of the company's IT systems, and delivering exceptional service to end-users. This role encompasses network management, hardware and software troubleshooting, IT asset management, and user assistance.

Important note : please submit your CV in English as recruiters do not speak Arabic. Thank you!

Responsibilities

• Technical Support

Provide first and second-level support to end-users for hardware, software, and network-related issues.

Monitor and manage network traffic to ensure optimal performance.

Assign and unassign equipment and assets, maintaining accurate inventory records.

Install, configure, and maintain computer systems, printers, and other IT equipment.

Conduct user training sessions and provide guidance on IT best practices.

Participate in IT projects and contribute to continuous improvement initiatives.

Qualifications

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