Freight Forwarding Operations Coordinator

Responsibilities

Coordinate to arrange resources necessary for managing freight forwarding operations of the Region. Support & Coordinate to handle air / sea / land shipments documentation and workflow with sales team. Coordinate, organize and expedites the clearance for import shipment through the sea port / airport / borders. Follows procedures of reporting on performance, budgets and other reports required from time to time to the Direct Manager. Receive the original document from custom coordinator and collect the delivery orders. Check the delivery order and ensure correctness upon receiving them. To encode the delivery order fees into the system on daily basis. Collect invoices from shipping lines and provide to container deposit coordinator. Paying delivery order fees and container deposit, not paying any other charges unless approved. To ensure getting acknowledgement / receipt. To supervise, monitor, and coordinate the Department / project plan with all the concerned parties in ensuring the timing, quality and efficiency of processing and operations carried out through the respective area. Conduct periodically meetings with the operation team to communicate further updates on work, processes, quality, complaints and any necessary issues. Provide feedback to all internal and external stakeholders about works status.

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