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Noon Coordinator & CXD
eXtra (United Electronics Co.)Al ‘Aqrabiyah, Saudi Arabia10 منذ أيام
الوصف الوظيفي
Essential Qualifications & Skills
Monitor and update product listings, stock, pricing, and promotions.
Track daily orders, cancellations, and SLA compliance.
Liaise with vendors / logistics for timely replenishment and issue resolution.
Share weekly performance snapshots (OOS, delivery delays, warranty issues, returns).
Manage customer inquiries via call, WhatsApp, chat, or email.
Book, confirm, and follow up on service appointments.
Handle reschedules / cancellations quickly and professionally.
Escalate complaints and ensure timely closure.
Requirements
Strong Excel + Marketplace dashboard skills
1-2 years experience
Clear and empathetic communication (English, Arabic)
Ability to multitask across operations + customer-facing tasks
Problem-solving mindset, ownership-driven
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إنشاء تنبيه وظيفي لهذا البحث
Coordinator • Al ‘Aqrabiyah, Saudi Arabia
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