ServiceNow Architect

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We have an Immediate Job opportunity for ServiceNow Architect

Job Role : ServiceNow Architect(Arabic Speaking)

Experience : 10 to 20 Years

Notice Period : Immediate to 60 days

About Company

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 13,950+, and has 52 offices in 20 countries within key global markets. For more information on the company, please visit our website or LinkedIn communit

Diversity, Equity, and Inclusion

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative-action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected.

Job Description

The ServiceNow Architect is responsible for designing, implementing, and governing scalable solutions on the ServiceNow platform.

This role bridges business needs with technical execution, ensuring alignment with enterprise architecture standards and driving digital transformation across ITSM, ITOM, HRSD, and other modules.

Define and oversee the architecture of ServiceNow implementations across multiple business units

Lead design authority meetings and approve technical solutions and integrations

Translate business requirements into scalable, secure, and maintainable ServiceNow solutions

Develop high-level architecture diagrams, workflows, and technical documentation

Guide development teams and mentor junior architects and developers

Ensure platform performance, manage upgrade cycles, and implement new release functionalities

Collaborate with stakeholders, including IT, HR, and operations, to align platform capabilities with strategic goals

Evaluate new features and provide recommendations for adoption

Required Skills :

9+ years of experience in ServiceNow architecture and implementation

Deep expertise in ITSM, ITOM, CMDB, SACM, and related modules

Strong understanding of ITIL processes and enterprise integration patterns

Experience with ServiceNow data models, scripting, and API integrations (REST, SOAP)

Proven ability to lead cross-functional teams and manage complex deployments

Excellent communication and stakeholder management skills

Qualifications :

Bachelor’s or Master’s degree in computer science, Information Systems, or related field

ServiceNow Certified System Administrator (CSA) – Required

ServiceNow Certified Implementation Specialist (CIS-ITSM) – Preferred

ServiceNow Certified Application Developer (CAD) – Nice to have

ITIL Foundation Certification – Strongly preferred

Soft Skills :

Excellent communication and leadership skills.

Strong interpersonal and collaboration skills.

Ability to work under pressure and meet tight deadlines.

Positive attitude and strong work ethic.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology, Product Management, and Consulting

Industries

Software Development and IT Services and IT Consulting

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