Facilities Supervisor

Purpose

To provide a professional and effective strategic facilities coordination service to the facilities team and project department. Responsibilities / Duties

Assist the Facilities Manager in delivering high-quality services for complex sites and client needs. Ensure all activities comply with HSEQ, legal, statutory requirements, and duty of care. Coordinate and update work orders in the CAFM system. Develop and implement FM solutions that add value to the client. Promote continuous improvement and best practices for high service delivery, response times, and contract compliance. Build strong relationships with clients, service providers, and third parties. Complete required reports for the FM and clients. Support the FM with new policies, procedures, and monitoring KPIs and SLAs. Participate in process, system, and procedure improvements. Encourage teamwork, customer service excellence, and creative problem-solving. Handle material ordering and administration. Comply with all company processes, procedures, and local labor laws Education / Qualifications

Bachelor's degree in Engineering or facilities Management Experience

2 - 6 years in a supervisory role within a facilities management environment with experience of technically complex and multi-disciplined sites. 2 years experience in using a Computerized Maintenance Management System (CMMS), such as Maximo or CMMS. Skills

Provide high-level customer service to internal and external customers, responding promptly to queries. Strong organizer with the ability to provide excellent administrative support and resolve problems proactively. Motivational leader capable of driving change in business and performance management. Experienced in MS Excel, Word, PowerPoint, MS Office, and knowledgeable in BMS and CAFM systems. Excellent written and verbal communication skills. Fluent English language ability both spoken and written.

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