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Job Title : Account Manager – Enterprise Education Sector Location : Riyadh, Saudi Arabia Department : Enterprise Sales Reports to : Country Sales Manager – Saudi Arabia Type : Full-time
Role Overview
We are seeking a proactive and strategic Account Manager to oversee Classera’s relationships with key clients in the enterprise education sector in Riyadh. This includes large private school groups, higher education institutions, education investors, and foundations involved in large-scale educational transformation projects. You will manage the full customer lifecycle—driving adoption, expansion, satisfaction, and retention.
This role requires a strong understanding of digital education solutions, client relationship management, and the ability to navigate complex stakeholder environments.
Key Responsibilities
Account Management & Relationship Building
- Serve as the primary point of contact for strategic education accounts in Riyadh.
- Build and maintain strong relationships with school group executives, university administrators, academic leadership, and IT decision-makers.
- Conduct regular account reviews, performance updates, and executive briefings.
Client Growth & Retention
Identify opportunities for account expansion, including upselling new modules, content, licenses, and professional services.Manage contract renewals and ensure high levels of customer satisfaction and platform engagement.Work cross-functionally with implementation and customer success teams to ensure client success and value realization.Solution Alignment & Advisory
Understand client objectives and align Classera’s solutions to support their strategic educational goals (digital transformation, personalization, analytics, teacher training, etc.).Stay updated on trends in education technology and provide clients with insights and recommendations.Reporting & Territory Oversight
Maintain accurate and up-to-date records in CRM, including activity logs, forecasts, and account plans.Provide regular updates to sales leadership on key account health, opportunities, and risks.Monitor competitive activity and market dynamics within the Riyadh education sector.Qualifications
Bachelor’s degree in Education, Business Administration, or a related field (Master’s is a plus).3–5 years of experience in account management or enterprise sales, preferably in EdTech, SaaS, or educational consulting.Proven experience managing large education accounts or institutional clients.Strong understanding of the education ecosystem in Riyadh and the Kingdom of Saudi Arabia.Fluent in Arabic and English; excellent communication, presentation, and relationship-building skills.Familiarity with learning management systems, digital content platforms, or student information systems is a plus.Saudi national.Key Attributes
Client-focused with a consultative sales mindsetHighly organized, responsive, and detail-orientedAble to manage multiple priorities and stakeholder relationshipsPassionate about education innovation and digital learning transformationWhat We Offer
Competitive compensation and performance incentivesHigh-impact role working with leading educational institutions in Saudi ArabiaOpportunities for professional growth within a leading EdTech companyA mission-driven culture focused on transforming learning experiences across the regionSeniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Industries
E-Learning Providers
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