PURPOSE & IMPACT ON ORGANIZATION :
You contribute to the store sales and adidas profit targets by :
- Passionately inspiring and serving and selling to our consumers
- Diligently executing store operations
- Contributing to a culture of consumer centricity within the store
KEY RESPONSIBILITIES :
Actively connect and engage with consumers entering the storeBe aware of store KPI's ( key performance indicators) and contribute to store salesResponsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standardsBe a Brand advocate, consistently exhibiting our 6 ValuesUse seasonal product and Brand knowledge effectively during consumer interactionsCommunicate product features and benefits, and unique selling points clearly to address consumer needsConnect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experienceBe aware of all omnichannel related sales toolsGuide our Consumers through the digital touchpoints in the storeProcess merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floorComplete sales transactions quickly and accurately while adhering to cash protection proceduresUses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyaltyMinimize loss in the stockroom and the sales floorPerform all store operations in a safe, effective, and efficient mannerComply with all operational policies and proceduresMaintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standardsKnow the store KPIs and how you personally contribute to themPlays a role in maximizing sales and minimizing lossKeeps an up-to-date awareness of our competitorsOffers suggestions and ideas on how to improve operations and processesCollaborate productively and respectfully with team membersCommunicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performanceSeek coaching and learning opportunities to continually improve performanceComplete all applicable training programs and effectively apply the learning on the jobSeek coaching and learning opportunities to continually improve performanceAlways work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for allAUTHORITIES :
Not ApplicableKEY RELATIONSHIPS :
ConsumersPeers and SupervisorKNOWLEDGE, CAPABILITIES AND EXPERIENCE :
MINIMUM QUALIFICATIONS :
Preferably between 1-2 months working in a sports / fashion customer & commercial focused retail environment.Basic numeracy, literacy, and verbal communication skillsAt adidas we have a winning culture. We foster the athlete’s mindset through a set of behaviors that are at the core of our company culture : Courage, Ownership, Innovation, Teamplay, Integrity, and Respect. This is how we win while playing fair.
COURAGE : Speak up when you see an opportunity; step up when you see a need.OWNERSHIP : Pick up the ball. Be proactive, take responsibility and follow-through.INNOVATION : Elevate to win. Be curious, test and learn new and better ways of doing things.TEAMPLAY : Win together. Work collaboratively and cultivate a shared mindset.INTEGRITY : Play by the rules. Hold yourself and others accountable to our company’s standards.RESPECT : Value all players. Display empathy, be inclusive and show dignity to all.We strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage. Culture starts with people, it starts with you. By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.
#J-18808-Ljbffr