Retail Manager - Saudi Arabia

Join to apply for the Retail Manager - Saudi Arabia role at Kendo Brands, Inc.

Join to apply for the Retail Manager - Saudi Arabia role at Kendo Brands, Inc.

The Retail Manager plays a critical role in driving retail performance, optimizing operational excellence, and delivering exceptional customer experience in alignment with brand values in Saudi Arabia.

This role leads store teams, partners cross-functionally with key departments, and champions innovation, education, and a customer-first culture.

Reporting to : Director of Retail & Education, Middle East

Location : Riyadh, Saudi Arabia

Job Responsibilities

RETAIL STRATEGY & PERFORMANCE

• Develop and execute strategies to drive sales and elevate brand presence.
• Monitor KPIs with the Business Analyst to improve store performance.
• Lead customer engagement initiatives aligned with brand values.
• Ensure operational excellence and service consistency across stores.
• Manage inventory, stock movement, and replenishment processes.

SALES & PERFORMANCE

RETAIL OPERATIONS MANAGEMENT

CUSTOMER FOCUS

MERCHANDISING STANDARDS

TEAM DEVELOPMENT

Profile

Fluent in both English and Arabic (mandatory) Bachelor’s degree in Business, Retail Management, or a related field. 8-10 years of previous experience in retail operations, sales leadership, or brand management, preferably within beauty or luxury sectors. Strong understanding of retail KPIs, store operations, merchandising standards, and partner dynamics (e.g., Sephora). Proficient in data analysis and reporting tools, with the ability to translate insights into actionable strategies. Proven leadership in developing high-performing teams and driving customer-centric retail experiences. Passion for innovation, inclusivity, and upholding brand integrity in a fast-paced retail environment.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industries

Personal Care Product Manufacturing

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