Business Applications Manager | Retail Industry - Saudi Arabia

Leverage your expertise and join a pioneering team in the retail industry , focused on delivering top-tier analytics and data solutions.

As a Business Application Manager will be responsible for overseeing, optimizing, and supporting their critical retail applications, including SAP ERP, POS systems , and Business Warehouse (BW) . This role will act as the key bridge between business operations and IT, ensuring that systems effectively support retail processes, enhance business performance, and drive innovation.

Key Accountabilities :

• Lead the management, development, and optimization of SAP modules (such as SAP IS-Retail) to meet evolving business needs.
• Oversee the lifecycle of POS systems, ensuring seamless integration with SAP and other backend systems.
• Manage the design, enhancement, and reporting strategies using SAP Business Warehouse to provide actionable business insights.
• Coordinate with cross-functional teams (finance, supply chain, merchandising, marketing, store operations) to understand system requirements and translate them into technical solutions.
• Ensure system uptime, performance, and data integrity across all retail applications.
• Collaborate with vendors, external consultants, and service providers to deliver projects, upgrades, and support services.
• Define and enforce best practices, system standards, and compliance requirements (e.g., data security, privacy, audit readiness).
• Lead application-related incident management, change requests, and continuous improvement initiatives.
• Support business users through training, documentation, and issue resolution.
• Manage application budgets, licenses, and vendor contracts.

Knowledge, Skills, and Experience :

Preferred Skills

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