HORECA Salesman

Overview Job Summary

Salesman is responsible for conducting the field sales operations. He / She applies sales knowledge and techniques to achieve his sales targets and collection targets. He / She manages customer relationships through outstanding customer service and timely issue resolution.

Responsibilities

Sales Operations

Follow the daily route plan to make customer visits

Discuss the sales order requirement with customer and take sales order. Make an audit of customer’s stock to identify requirement

Provide inputs on competitors’ promotions, pricing, and sales trends to Horeca Supervisor

Implement the sales promotions effectively as per directions

Submit the orders to Sales Coordinator and clarify if there are any queries

Prepare and share the daily status report to Horeca Supervisor

Handle customers professionally and address their queries efficiently

Coordinate with logistics team to ensure timely delivery of customer orders

Handle customers’ complaints regarding return goods by gathering required information and submitting it to the logistics team for necessary action

Collections

Follow-up with customers regularly for achieving the collections targets

Raise concerns to the supervisor in case of overdues or collection issues

Prepare and share the collection status report

Submit cash and checks to cashier along with supporting to ensure accurate accounting of collections

Skills / Competencies

Technical Competencies

Product & Competitor Knowledge

Sales Planning & Execution

Customer Management

Sales Reporting and Documentation

Professional Skills / Competencies

Communication Skills

Teamwork and Collaboration

Result Orientation

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