Overview
Job Summary
Salesman is responsible for conducting the field sales operations. He / She applies sales knowledge and techniques to achieve his sales targets and collection targets. He / She manages customer relationships through outstanding customer service and timely issue resolution.
Responsibilities
Follow the daily route plan to make customer visits
Discuss the sales order requirement with customer and take sales order. Make an audit of customer’s stock to identify requirementProvide inputs on competitors’ promotions, pricing, and sales trends to Horeca SupervisorImplement the sales promotions effectively as per directionsSubmit the orders to Sales Coordinator and clarify if there are any queriesPrepare and share the daily status report to Horeca SupervisorHandle customers professionally and address their queries efficientlyCoordinate with logistics team to ensure timely delivery of customer ordersHandle customers’ complaints regarding return goods by gathering required information and submitting it to the logistics team for necessary actionCollectionsFollow-up with customers regularly for achieving the collections targets
Raise concerns to the supervisor in case of overdues or collection issuesPrepare and share the collection status reportSubmit cash and checks to cashier along with supporting to ensure accurate accounting of collectionsSkills / Competencies
Technical CompetenciesProduct & Competitor Knowledge
Sales Planning & ExecutionCustomer ManagementSales Reporting and DocumentationProfessional Skills / CompetenciesCommunication Skills
Teamwork and CollaborationResult Orientation#J-18808-Ljbffr