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Operations Manager

Operations Manager

2P Perfect PresentationRiyadh, Riyadh Region, Saudi Arabia
18 منذ أيام
الوصف الوظيفي

We are looking for a highly experienced Operations Manager to join our team!

If you are passionate about operational excellence and have a strong background in IT and managed services, we’d love to hear from you.

Requirements

  • Bachelor’s degree in computer science, IT, or equivalent
  • Experience with ISO 27001 and ISO 20000
  • At least 10 years in IT, 7 years in managed services or outsourcing projects
  • Experience in setting up IT policies, procedures, and SLAs

Responsibilities

  • Oversee IT operations and service delivery
  • Ensure compliance with SLAs, KPIs, and ISO standards
  • Develop and implement IT policies and procedures
  • Lead IT projects and improvement initiatives
  • Manage vendor and client relationships
  • Mentor and guide teams

    • Seniority level

    Mid-Senior level

    Employment type

    Full-time

    Job function

    Information Technology

    Industries

    IT Services and IT Consulting

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