Operations Manager

Sirdab is a tech-ops focused startup offering cloud warehousing and transportation / logistics solutions. We have built an end-to-end logistics platform that allows businesses to acquire dry, ambient, chilled and frozen warehousing space within 48 hours as well as manage, optimize and distribute inventory via a single platform. We are empowering businesses to expand and thrive by offering state-of-the-art logistics services–warehousing, freight, and distribution–through a fully integrated platform that is accessible precisely when and where they need it. Responsibilities Implement processes in a rapidly growing and changing environment Conduct process reviews to identify opportunities for improvement Identify areas of opportunity to automate and scale our current processes Build, own, and scale our labor planning process, providing the business with accurate labor targets and forecasts in partnership with Talent Acquisition Translate data into actionable insights for the stakeholders Automate reporting for tracking business metrics Consolidating data and building custom reports Own the process of uploading client data into our software platform and be responsible for data accuracy and timeliness Create and / or revise SOPs Understand drivers, impacts on critical influences on business dynamics and productivity Communicate with Sirdab clients and operations team regarding orders, inventory, reports, and all applicable account requests Ensure all account SLAs are adhered to Review and approve account invoices Monitor and be able to speak to warehouse activity for owned accounts Manage data tracking tools for data analysis, identifying trends, and report purposes Requirements 4+ years experience in an operations role Strong written & verbal communication skills Passionate attention to detail – able to work meticulously and quickly Strong multi-tasking skills; capable of juggling multiple projects at once Capable of handling the pressure of accelerated deadlines and numerous ad hoc requests Flexibility concerning hours & shifts Must be willing to reside in Saudi Arabia / UAE Why Join Sirdab? We are at the beginning of a remarkable journey to revolutionize the logistics industry in the MENA region. Recently part of the Y Combinator W23 batch and backed by leading investors, we are relentlessly striving to broaden our reach throughout the region while simultaneously increasing the value we deliver to our stakeholders. As a result, we are constantly seeking exceptional, determined, and innovative individuals to join us in our efforts to foster the next wave of innovation in logistics. If you are driven by the prospect of tackling complex challenges and making a long-lasting impact, Sirdab is the ideal place for you.

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