Overview
BSM is the Primary conduit between the corporate merchant team and the customer, ensuring a seamless customer experience aligned to the company vision while effectively driving sales. The BSM owns his brand / categories of business and is responsible for ensuring product solutions, training and scalable business to all the sub GTMs met through managing, mentoring and developing a cross-functional sales team. He is expected to lead, problem solve and possess an intuitive sense to think ahead.
Responsibilities
- Lead, problem solve and think ahead to drive sales and customer experience aligned with company vision.
- Own brand / categories of business and ensure product solutions and scalable business across sub-GTMs by managing, mentoring and developing a cross-functional sales team.
- Collaborate with stakeholders to plan and execute initiatives that optimize performance and customer satisfaction.
- Maintain records, track metrics, and report progress to senior management.
Skills
Vendor Relationship Management : Maintain cordial relationships with vendors, align objectives and strategies, act as a source of business intelligence, negotiate win-win deals, and implement returns processes safeguarding partner and company interests.Customer Relations Management : Engage with customers periodically, understand needs, provide solutions, and address issues with relevant stakeholders.Inventory Management : Plan inventory and sell-out, maintain optimum stock levels, move slow-moving inventory at the right time, and optimize inventory and AR in the market.Maintaining a right product mix to balance margins and demand.Stakeholder Management : Manage stakeholders, comply with diverse requirements, cooperate while safeguarding organizational and customer interests.Compliance : Ensure compliance with statutory and vendor requirements.Increasing Channel Breadth and activating existing customers who have not yet been billed.Data Management and Analysis : Maintain sales records, analyze data, present findings to senior management, and act on insights.Competitive Intelligence : Obtain information about competition to inform proper planning.Engage OEMs on pricing supports, marketing activities, and ensure appropriate claims on OEMs when due.Follow up on product sales receivable and ensure no overdue invoices.Plan and execute marketing activities that facilitate sales.Keep proper records of sales, inventory, sales receivables, credit limits, etc.#J-18808-Ljbffr