Sr. Sales Engineer - Services | alfanar Electric

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Overview

Full responsibility for achieving sales targets and managing distributor accounts in alignment with regulations and company policies. Acts as the primary liaison with distributors to ensure service quality, protect mutual interests, and support the company’s strategic sales goals in the wholesale market.

Responsibilities

• Support achievement of sales targets for assigned distributor accounts.
• Execute day-to-day sales processes including order coordination, delivery follow-up, payment tracking, and credit compliance.
• Adhere to internal controls and ensure alignment with applicable sales policies.
• Build and sustain strong working relationships with distributors to promote long-term cooperation.
• Act as the primary point of contact for distributors, ensuring a consistent and professional representation of alfanar.
• Conduct regular check-ins to gather feedback and assess distributor satisfaction and needs.
• Identify and propose upselling and cross-selling opportunities within existing accounts.
• Monitor market developments and customer behavior to support growth initiatives.
• Contribute to account development strategies aligned with broader sales plans.
• Respond to distributor concerns and coordinate with relevant teams to ensure timely issue resolution.
• Communicate client-specific needs or service gaps to internal stakeholders for action.
• Track order fulfillment and service delivery to help maintain a high level of satisfaction.
• Track sales performance indicators and distributor engagement metrics.
• Compile reports and insights to support performance reviews and planning.
• Maintain accurate and up-to-date records in the CRM system.
• Collaborate with internal teams (e.g., marketing, supply chain, customer service) to fulfill distributor requirements.
• Share field insights and distributor feedback to support product or process improvement.
• Assist in implementing initiatives tailored to distributor needs.

Role Accountabilities

Qualifications

Profile & Company

Alfanar is a Saudi company with an international presence, primarily engaged in manufacturing and trading electrical products and solutions across various sectors. The hub of Alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, in Riyadh.

For more information about alfanar, please visit alfanar.com

Job Details

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Location : Riyadh, Riyadh, Saudi Arabia

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