Account Manager

Overview

Location : Riyadh, Saudi Arabia | Type : Full-time | Department : Revenue / Account Management | Work Setup : Onsite

About ZIWO is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation.

ZIWO is a fast-growing B2B SaaS startup focused on building the future of customer experience. Our all-in-one cloud solution enables voice, messaging, and CRM integrations for forward-thinking companies across the Middle East and beyond. With a global team of 80+ people, ZIWO is the tech company where innovation meets impact.

About the role

We are looking for an experienced Account Manager to join our Riyadh office. In this role, you will manage and grow our most strategic enterprise clients. You will play a key role in sustaining long-term partnerships, increasing account value, and supporting junior team members as a mentor.

What You’ll Be Doing

• Manage and grow a portfolio of accounts
• Identify and lead cross-sell and up-sell opportunities
• Build executive-level relationships and become a trusted advisor
• Coordinate closely with internal teams to ensure client satisfaction and ROI
• Maintain detailed CRM records and accurate revenue forecasts
• Deliver quarterly business reviews and strategic account updates

What You Bring

Why Join ZIWO

ZIWO is an equal opportunity employer. We value diversity and believe it drives innovation. We welcome candidates from all backgrounds.

#J-18808-Ljbffr