Restaurant Manager

About Calo Calo launched in Bahrain in November of 2019. Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.

Role overview We are seeking a highly skilled and culturally aware Restaurant Manager to lead the operations of our restaurant in Bahrain. The ideal candidate will have a strong background in the food industry, with proven experience in managing restaurant operations, particularly within QSR (Quick Service Restaurant) environments. A passion for food, deep knowledge of Saudi and Khaleeji food culture, and strong leadership qualities are essential for success in this role.

Main Responsibilities

Oversee the day-to-day operations of the cafe, including but not limited to exceptional customer service and complaint handling, revenue and cost management, maintenance and upkeep of the cafe, and employee management

Ensure that the cafe operates in a timely manner that meets our quality standards

Resourcefully solve any issues that arise and seize control of any problematic situation

Hire, manage, and train staff, while establishing a working schedule, and assessing staff’s performance

Maintain accurate and updated records of daily, weekly, and monthly revenues and expenses

Must be able to clearly communicate tasks to team members

Order supplies to stock inventory appropriately and add new menu items based on seasonality if needed

Proven ability to manage and maintain the restaurant’s Profit & Loss (P&L) statement, ensuring financial targets are met through effective cost control, revenue optimization, and operational efficiency

Develop customer retention and acquisition strategies

Obtain customer feedback to make informed business decisions and meet their needs.

Maintain a positive and professional approach with customers while presenting Calo’s culture and values

Comply with and enforce sanitation regulations and safety standards

Maintain a positive and professional approach with coworkers

Ideal Candidate Qualifications

Saudi national preferred.

Minimum 8 years of experience in restaurant management, ideally within QSR or full-service restaurant settings.

Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred but not mandatory).

Knowledge and competency

Strong knowledge of Saudi and Khaleeji food culture.

Proven expertise in restaurant operations, financial management, and cost control.

Strong skills in team leadership, staff training, and performance management.

Excellent customer service orientation with problem-solving ability.

Ability to work effectively in a fast-paced, dynamic environment while maintaining high standards

Personality

Passionate about food and committed to delivering outstanding guest experiences.

Culturally aware and able to represent Saudi and Khaleeji traditions with pride.

Strong interpersonal and communication skills with a collaborative approach.

Results-driven with an entrepreneurial mindset.

Resilient, adaptable, and proactive in finding solutions.

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