Sales Specialist - Account Growth (Dammam)

Overview

Join to apply for the Sales Specialist - Account Growth (Dammam) role at Fresha .

About Fresha : Fresha is the leading marketplace platform for beauty & wellness, trusted by millions of consumers and businesses worldwide. Fresha enables consumers to discover, book and pay for beauty and wellness appointments, while businesses use an all-in-one platform to manage operations with subscription-free software and fintech solutions. Fresha’s ecosystem provides tools for bookings, point-of-sale, customer records, marketing automation, loyalty, inventory and team management, with integrations to major tech brands like Instagram, Facebook and Google.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging online bookings and automated marketing through mobile apps and integrations with major tech brands.

Role Overview

We are looking for an exceptional Account Manager to join our global team. Reporting to the Account Manager Team Lead, you will be accountable for building relationships and monetising the Fresha platform. This is a fast-paced role in a changing environment requiring autonomy, a proactive mindset, and the ability to impact the business. All Fresha employees work from the office five days per week to foster collaboration.

Responsibilities

• Commercial Growth
• Accountability for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform.
• Conversion : Proactively introduce, educate and convert Partners to Fresha’s payments solution.
• Optimise : Improve listing content and marketplace competitiveness to maximise conversions.
• Relationship Building
• Partnership : Maintain a pool of Partner accounts as a dedicated advisor for product adoption.
• Guidance : Advise Partners on suitable product selections based on their needs.
• Engagement : Build a strong Partner Experience through video meetings and clear communication of Fresha features and benefits.
• Collaboration : Work with Sales and Onboarding teams to ensure smooth transition through the Partner journey.
• Feedback : Provide product feedback to help enhance future releases.
• Sales : Use consultative sales techniques to understand needs and upsell / cross-sell the Fresha Platform.

This list is not exhaustive and there may be other activities you are required to deliver.

What We Are Looking For

At Fresha, we value passion and potential as much as specific skills. If you’re enthusiastic and eager to learn, we encourage you to apply even if you don’t meet every listed requirement. We support growth and development for success in your role.

Interview Process

We aim to complete the entire interview process and provide feedback within 2 weeks. All applications are reviewed manually by our talent team.

Inclusive workforce

At Fresha, we are building a culture where individuals of all backgrounds feel welcome and empowered to contribute. We do not discriminate based on race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other legally protected characteristic. If you have accessibility requirements, please let us know so we can support you during the process.

Job Details

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