Overview
We are helping a fast-growing digital platform in the entertainment and event space hire a Senior IT Operations Manager. The company delivers tech-driven experiences for large-scale global events and is expanding rapidly across international markets.
Senior IT Operations Manager
Key Responsibilities
- Oversee maintenance and support of IT systems : networks, servers, storage, telecom
- Lead and mentor a team : sysadmins, network engineers, support staff
- Ensure visibility of IT operations and challenges to stakeholders
- Manage ITSM processes : incident, problem, change, and service requests
- Oversee patch management and compliance
- Manage IT asset and batch management processes
- Support onboarding / offboarding and IT procurement workflows
- Operate across both on-prem and cloud infrastructure
- Contribute to cloud migration (Oracle Cloud to Google Cloud)
Requirements
7+ years in IT operations with leadership experienceExperience in hybrid environments (on-prem + cloud)Strong knowledge of ITSM practices (ITIL a plus)Hands-on with patching, asset / batch management, and procurementExcellent communication and stakeholder managementCloud migration experience (Oracle to Google Cloud preferred)We are only considering Saudi Nationals and Residents at this time.
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Information TechnologyIndustries
Information Services and TechnologyInformation and Media#J-18808-Ljbffr