Senior IT Operations Manager

Overview

We are helping a fast-growing digital platform in the entertainment and event space hire a Senior IT Operations Manager. The company delivers tech-driven experiences for large-scale global events and is expanding rapidly across international markets. Senior IT Operations Manager Key Responsibilities

Oversee maintenance and support of IT systems : networks, servers, storage, telecom Lead and mentor a team : sysadmins, network engineers, support staff Ensure visibility of IT operations and challenges to stakeholders Manage ITSM processes : incident, problem, change, and service requests Oversee patch management and compliance Manage IT asset and batch management processes Support onboarding / offboarding and IT procurement workflows Operate across both on-prem and cloud infrastructure Contribute to cloud migration (Oracle Cloud to Google Cloud) Requirements

7+ years in IT operations with leadership experience Experience in hybrid environments (on-prem + cloud) Strong knowledge of ITSM practices (ITIL a plus) Hands-on with patching, asset / batch management, and procurement Excellent communication and stakeholder management Cloud migration experience (Oracle to Google Cloud preferred) We are only considering Saudi Nationals and Residents at this time. Seniority level

Mid-Senior level Employment type

Full-time Job function

Information Technology Industries

Information Services and Technology Information and Media

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