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Senior IT Operations Manager
Discovered MENARiyadh, Riyadh Region, Saudi Arabia15 days ago
Job description7+ years in IT operations with leadership experience Experience in hybrid environments (on-prem + cloud) Strong knowledge of ITSM practices (ITIL a plus) Hands-on with patching, asset / batch management, and procurement Excellent communication and stakeholder management Cloud migration experience (Oracle to Google Cloud preferred) Mid-Senior level Full-time Information Technology Information Services and Technology Information and Media
Overview
We are helping a fast-growing digital platform in the entertainment and event space hire a Senior IT Operations Manager. The company delivers tech-driven experiences for large-scale global events and is expanding rapidly across international markets.
Senior IT Operations Manager
Key Responsibilities
- Oversee maintenance and support of IT systems : networks, servers, storage, telecom
- Lead and mentor a team : sysadmins, network engineers, support staff
- Ensure visibility of IT operations and challenges to stakeholders
- Manage ITSM processes : incident, problem, change, and service requests
- Oversee patch management and compliance
- Manage IT asset and batch management processes
- Support onboarding / offboarding and IT procurement workflows
- Operate across both on-prem and cloud infrastructure
- Contribute to cloud migration (Oracle Cloud to Google Cloud)
Requirements
We are only considering Saudi Nationals and Residents at this time.
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It Manager • Riyadh, Riyadh Region, Saudi Arabia