Customer Technology Lead

Overview

As the Project Technical Lead at Nokia, you will be at the forefront of driving technical success across complex projects, liaising directly with customers and leading cross-functional technical teams. You will engage from the pre-sales phase, collaborating with Customer Chief Architects to define objectives, gather requirements, and shape project plans. Your role encompasses overseeing the entire project lifecycle—from planning, design, and implementation to seamless handover to operations and Care. You will be part of a dynamic Customer Services team, dedicated to optimizing technical solutions and enhancing customer satisfaction. The work environment is collaborative and fast-paced, where you’ll tackle complex challenges and innovate alongside experts from diverse technical backgrounds. You will cultivate professional relationships, position yourself as a trusted advisor, and contribute significantly to delivering impactful solutions for our clients.

Responsibilities

• Engage from the pre-sales phase, collaborating with Customer Chief Architects to define objectives, gather requirements, and shape project plans.
• Oversee the entire project lifecycle—from planning, design, and implementation to seamless handover to operations and Care.
• Lead cross-functional technical teams and liaise directly with customers.
• Contribute to delivering impactful solutions for clients as part of the Customer Services team.
• Cultivate professional relationships and position yourself as a trusted advisor.

Benefits and Culture

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality :

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.

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