Overview
Senior Technical Consultant (Riyadh, KSA) – SS&C Technologies. Location : Riyadh, KSA.
SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. SS&C Algorithmics (part of SS&C Technologies Inc.) provides a financial risk, regulatory and performance platform for banking, insurance, asset management and hedge funds. SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries.
Responsibilities
- Provide dedicated on-site support to a client in Riyadh for managing the Algo Credit Manager (ACM) solution in production on a 24 / 7 basis with a dedicated on-site team.
- Deliver support and consultancy to ensure high quality advice, guidance and service for the ACM instance in the client’s production environment.
- Act as a product specialist for day-to-day management of the ACM solution, including issue management and release management of regular upgrades.
- Assist the client production team with day-to-day ACM management, issue management and release management.
- Collaborate with SS&C stakeholders (product owners, development teams, services teams) and client stakeholders (Production, Infrastructure, Development) to deliver robust solutions.
- Manage daily batch runs, intraday monitoring, and maintenance of operational documents for ACM in the client environment.
- Lead on-call / stand-by activities and support the client during non-business hours as required.
- Install ACM, apply interim fixes and major releases, and configure ACM and related third-party components (database, middleware, reporting solutions) in line with the client release cycle.
- Troubleshoot errors, performance issues and licensing problems during upgrades and provide guidance to client teams on infrastructure-related issues.
Qualifications
Previous Algo Credit Manager (ACM) experience is highly desiredDegree (preferably numerate / technical) or equivalentAt least 5 years of experience in supporting LIVE production systems, preferably banking systemsHands-on experience with LinuxExperience of working and supporting LIVE production systemsScripting experience (Groovy Script, Java Script, shell)Experience with middleware solutionsExperience with Kubernetes and OpenShiftFamiliarity with database essentials (SQL, installation, sizing, performance)Working knowledge of Core Java, SQL, Web app server deploymentWorking knowledge of JMS / MQ messagingWorking knowledge of REST and SOAPUnderstanding of performance optimization techniques and DevOps principlesExcellent English oral communication; presentation and traffic of informationAbility to take initiative and deliver solutions to technical and business problemsWillingness to adapt, learn and explore new technologiesHigh degree of initiative and ability to work with complex software with minimal supervisionAbility to estimate, manage own work and stay within planWhat You Will Love Here
Flexibility : Hybrid Work ModelYour Future : Professional Development Reimbursement including access to SS&C UniversityWork / Life Balance : Competitive holiday schemeYour Wellbeing : Competitive benefits designed to support the wellbeing of our staffDiversity & Inclusion : Committed to welcoming, celebrating and thriving on diversityTraining : Hands-On, Team-Customised throughout your careerEqual Employment Opportunity
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
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