Remote Call Center Representative

Join to apply for the Remote Call Center Representative role at Mass Markets .

Position Overview

MCI is a leading tech‑enabled business services company that delivers customer experience (CX), business process outsourcing (BPO), and cloud technology solutions across a wide range of industries. Our contact centers operate both on‑site and remotely, using advanced technologies to enhance customer journeys, drive scalability, and reduce costs. We’re looking for enthusiastic representatives to support inbound and outbound initiatives for a diverse portfolio of well‑known clients.

You’ll Also Need

• A high‑speed internet connection
• An appropriate, quiet work environment
• High language proficiency in English
• Work‑from‑home experience

Position Responsibilities

Candidate Qualifications

All positive, driven applicants are encouraged to apply. The ideal candidate possesses the following qualities :

Compensation & Benefits

Starting compensation is based on experience. Employees receive competitive benefits including HMO coverage, dental coverage, and performance bonuses. Additional perks include free meals during training, allowances for meals, laundry, and clothing, frequent disinfection protocols, employee shuttle services, retirement and bonus plans, and opportunities for growth and promotion.

Physical Requirements

The role is primarily sedentary with occasional light lifting (up to 40 lbs). Employees will regularly use a computer, phone headset, copier, and printer.

Conditions of Employment

Employees must be authorized to work in the country where the job is based and must submit to background / security screening and drug testing as required.

Reasonable Accommodation

MCI provides reasonable accommodation for qualified applicants with disabilities unless such accommodation would cause undue hardship. Please contact Human Resources for more information.

EQUAL OPPORTUNITY EMPLOYER

MCI embraces differences and maintains a workplace free from discrimination. All employment decisions are made on merit and qualifications alone. For more details on MCI’s EEO statement, please refer to our official policy documents.

Seniority level

Employment type

Job function

Industries

Referrals increase your chances of interviewing at Mass Markets by 2x.

Sign in to set job alerts for “Call Center Representative” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr