Job Title Observability Architect
Location Riyadh, Saudi Arabia (onsite; all nationalities considered)
Interview Mode- Video
Duration : 12+ Months Contract
Experience : 8 12+ years
Shift Timing : Sunday Thursday, Saudi time
Additional Benefits (onsite) :
- Medical insurance (self)
- 22 days of annual paid leave
- Business visa
- Annual flight
Role Summary
The Observability Architect is responsible for designing and implementing a holistic observability architecture that delivers full-stack visibility, real-time insights, and predictive intelligence across the CCC ecosystem. This role drives the AIOps transformation by unifying telemetry, enabling data correlation, and integrating with automation workflows.
Key Responsibilities
Design the observability reference architecture covering logs, metrics, traces, events, synthetic and real-user monitoring (RUM) across hybrid infrastructure.Architect and deploy observability pipelines integrating platforms such as :Dynatrace (full-stack monitoring, AIOps analytics)Splunk (infrastructure monitoring, log aggregation, anomaly detection)BMC TSOM (TrueSight Operations Management)BMC MainView (mainframe telemetry)SolarWinds (network and system-level visibility)Enable event correlation and noise-reduction mechanisms, integrating telemetry streams into ServiceNow Event Management or similar manager-of-manager platforms.Support AIOps features : automatic root-cause analysis, predictive alerting, and intelligent incident triage.Define and implement dashboards, KPIs, and SLOs / SLIs in tools such as Grafana, Dynatrace, and Splunk ITSI.Collaborate with the ServiceNow Architect to ensure observability data aligns with CMDB and service models.Develop data normalization and enrichment strategies to produce meaningful business-impact insights.Qualifications
8 12 years of experience in observability engineering, enterprise monitoring, or AIOps platform architecture.Proven track record in delivering AIOps transformation projects across large-scale, hybrid environments.Hands-on expertise with :Dynatrace (full-stack, synthetic, AIOps)Splunk Infrastructure Monitoring & Log ManagementBMC TSOM & MainViewSolarWinds (NPM, SAM)Grafana / PrometheusStrong understanding of OpenTelemetry, data correlation patterns, and AI / ML-driven observability.Experience integrating observability stacks with automation engines and ITSM platforms.ITIL and vendor certifications (Dynatrace, Splunk, BMC) preferred.Thanks!