Overview
Role Profile : Business Development Manager – Jadeer Logistics Services Company LLC
Position Title : Business Development Manager
Location : Head Office – Saudi Arabia (with frequent field visits to operational site)
Key Responsibilities
- Strategic Growth & Planning
Develop and implement multi-year business development strategies aligned with Jadeer’s corporate objectives and market expansion roadmap.
Translate the company’s Vision 2030-aligned logistics strategy into actionable commercial plans per service line.Conduct market and competitor analysis to identify new business opportunities in B2B, industrial, and SME segments.Build annual revenue and margin targets for each business unit (Freight, Transport, Terminal, ISO Tank, Warehousing).Business Development ExecutionLead pipeline generation and conversion across domestic and regional markets (KSA, GCC).
Establish and maintain long-term partnerships with ports, free zones, industrial cities, and global forwarders.Oversee tendering, proposal development, and contract negotiations ensuring profitability and compliance.Develop customer segmentation strategies—Institutional, Strategic, and SME—and tailored commercial offers.Cross-Functional IntegrationCollaborate closely with Operations, Finance, and Compliance to ensure commercial feasibility and service readiness.
Align BD activities with operational capacity (fleet, warehousing, depot readiness, manpower, and system availability).Support digital enablement of BD processes through CRM systems, dashboards, and performance KPIs.Customer Relationship & RetentionDevelop account management frameworks ensuring high retention and recurring revenue.
Conduct regular customer business reviews to track satisfaction and cross-sell opportunities.Resolve escalated client issues in collaboration with operational and compliance teams.Performance Monitoring & ReportingTrack and report BD performance through KPIs : pipeline value, conversion ratio, new client revenue, gross margin growth, and customer retention rate.
Prepare periodic reports and market intelligence updates for management.Lead BD team meetings, performance reviews, and pipeline forecasts.Key Performance Indicators (KPIs) illustrative / indicative
Annual Revenue Growth (Overall) ≥ 15% YoYGross Margin per Service Line ≥ 20%Pipeline Conversion Rate ≥ 30%Customer Retention Rate ≥ 90%New Strategic Accounts ≥ 5 per yearProposal Turnaround Time ≤ 5 working daysCRM Utilization ≥ 90% adoptionCore Competencies
Strong commercial acumen and financial analysis skills.Deep understanding of end-to-end logistics operations (transport, forwarding, warehousing, ISO tanks, terminals).Strategic thinking with hands-on business execution.Negotiation and stakeholder management excellence.Customer-centric mindset with a solution-based selling approach.Strong analytical and presentation capabilities.Digital proficiency (CRM, Power BI, TMS / WMS / DMS integrations).Qualifications & Experience
Bachelor’s degree in Logistics, Business Administration, or Supply Chain Management (Master’s preferred).Minimum 8–12 years of progressive experience in logistics, freight forwarding, or supply chain business development.Proven track record in achieving revenue and profitability targets across multiple logistics services.Experience in leading a BD team and coordinating with cross-functional departments.Familiarity with Saudi logistics ecosystem, Vision 2030, Mawani, and TGA regulations.Personal Attributes
Entrepreneurial and results driven.High communication and networking skills.Strong leadership and mentorship capabilities.Ability to operate in a fast-paced, multi-service logistics environment.Integrity, resilience, and ownership mindset.Seniority level
ExecutiveEmployment type
Full-timeJob function
OtherTransportation / Trucking / RailroadNote : This refined description retains the core responsibilities, qualifications, and expectations, while removing boilerplate and non-essential postings at the end. It uses proper sections and lists with allowed HTML tags and avoids table-based layouts or presentational fonts.
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