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Business Development Manager

Business Development Manager

Jadeer Logistics CompanyDammam, Eastern Province, Saudi Arabia
22 hours ago
Job description

Overview

Role Profile : Business Development Manager – Jadeer Logistics Services Company LLC

Position Title : Business Development Manager

Location : Head Office – Saudi Arabia (with frequent field visits to operational site)

Key Responsibilities

  • Strategic Growth & Planning

Develop and implement multi-year business development strategies aligned with Jadeer’s corporate objectives and market expansion roadmap.

  • Translate the company’s Vision 2030-aligned logistics strategy into actionable commercial plans per service line.
  • Conduct market and competitor analysis to identify new business opportunities in B2B, industrial, and SME segments.
  • Build annual revenue and margin targets for each business unit (Freight, Transport, Terminal, ISO Tank, Warehousing).
  • Business Development Execution
  • Lead pipeline generation and conversion across domestic and regional markets (KSA, GCC).

  • Establish and maintain long-term partnerships with ports, free zones, industrial cities, and global forwarders.
  • Oversee tendering, proposal development, and contract negotiations ensuring profitability and compliance.
  • Develop customer segmentation strategies—Institutional, Strategic, and SME—and tailored commercial offers.
  • Cross-Functional Integration
  • Collaborate closely with Operations, Finance, and Compliance to ensure commercial feasibility and service readiness.

  • Align BD activities with operational capacity (fleet, warehousing, depot readiness, manpower, and system availability).
  • Support digital enablement of BD processes through CRM systems, dashboards, and performance KPIs.
  • Customer Relationship & Retention
  • Develop account management frameworks ensuring high retention and recurring revenue.

  • Conduct regular customer business reviews to track satisfaction and cross-sell opportunities.
  • Resolve escalated client issues in collaboration with operational and compliance teams.
  • Performance Monitoring & Reporting
  • Track and report BD performance through KPIs : pipeline value, conversion ratio, new client revenue, gross margin growth, and customer retention rate.

  • Prepare periodic reports and market intelligence updates for management.
  • Lead BD team meetings, performance reviews, and pipeline forecasts.
  • Key Performance Indicators (KPIs) illustrative / indicative

  • Annual Revenue Growth (Overall) ≥ 15% YoY
  • Gross Margin per Service Line ≥ 20%
  • Pipeline Conversion Rate ≥ 30%
  • Customer Retention Rate ≥ 90%
  • New Strategic Accounts ≥ 5 per year
  • Proposal Turnaround Time ≤ 5 working days
  • CRM Utilization ≥ 90% adoption
  • Core Competencies

  • Strong commercial acumen and financial analysis skills.
  • Deep understanding of end-to-end logistics operations (transport, forwarding, warehousing, ISO tanks, terminals).
  • Strategic thinking with hands-on business execution.
  • Negotiation and stakeholder management excellence.
  • Customer-centric mindset with a solution-based selling approach.
  • Strong analytical and presentation capabilities.
  • Digital proficiency (CRM, Power BI, TMS / WMS / DMS integrations).
  • Qualifications & Experience

  • Bachelor’s degree in Logistics, Business Administration, or Supply Chain Management (Master’s preferred).
  • Minimum 8–12 years of progressive experience in logistics, freight forwarding, or supply chain business development.
  • Proven track record in achieving revenue and profitability targets across multiple logistics services.
  • Experience in leading a BD team and coordinating with cross-functional departments.
  • Familiarity with Saudi logistics ecosystem, Vision 2030, Mawani, and TGA regulations.
  • Personal Attributes

  • Entrepreneurial and results driven.
  • High communication and networking skills.
  • Strong leadership and mentorship capabilities.
  • Ability to operate in a fast-paced, multi-service logistics environment.
  • Integrity, resilience, and ownership mindset.
  • Seniority level

  • Executive
  • Employment type

  • Full-time
  • Job function

  • Other
  • Transportation / Trucking / Railroad
  • Note : This refined description retains the core responsibilities, qualifications, and expectations, while removing boilerplate and non-essential postings at the end. It uses proper sections and lists with allowed HTML tags and avoids table-based layouts or presentational fonts.

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    Development Manager • Dammam, Eastern Province, Saudi Arabia

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