Credit Officer

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The Credit Officer is accountable for managing payments on receivables and following up on outstanding debts and / or deferred payments from clients. S / He maintains continuous communication with clients, negotiates payment methods and attempts to collect timely payments mitigating company losses.

Main Duties and Responsibilities :

• Research accounts and contact respective clients to agree on suitable payment plans and develop collection schedules and methods;
• Follow up with clients to collect receivables as per communicated deadlines and ensure payments are processed on time;
• Monitor accounts to identify overdue payments and debts, investigate historical data and institute legal actions, when necessary, in coordination with the direct manager;
• Maintain and update account status and client’s database while keeping track of all activities and payment records;
• Establish and maintain strong business relationships with clients, respond to queries and cascade complaints as and when necessary;
• Issue periodic statements and report on collection and accounts receivable status to concerned.

Seniority level

Employment type

Job function

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