Job Overview
Are you passionate about guiding learners through their training journey and ensuring they succeed?
We are looking for a Training Coordinator to join our team and play a vital role in managing learners from the moment they enrol until they complete their program and receive their certificates.
In this role, you’ll be the key link between learners, trainers, and internal teams—ensuring smooth operations, consistent engagement, and successful outcomes.
What You’ll Do
- Manage a caseload of learners, supporting them from registration through program completion.
- Guide learners through their journey, setting clear expectations and keeping them motivated.
- Register learners and courses on TVTC and Manar portals.
- Coordinate with trainers to confirm schedules, logistics, and course delivery.
- Monitor attendance, progress, and performance—taking action when learners need extra support.
- Track assessments, questionnaires, and certification processes.
- Maintain accurate learner records, data, and reports.
- Provide excellent service via inbound / outbound calls and walk-in reception.
- Ensure learners complete all requirements for both local and international certifications.
Requirements
Experience : At least 2 years in the training industry with hands-on caseload or learner management.Skills : Strong communication (verbal & written), coordination, record-keeping, and Microsoft Office proficiency.Mindset : Organised, detail-oriented, proactive, and passionate about delivering outstanding learning experiences.Knowledge : Familiarity with barriers to learning and how to support learners through them.Opportunity to directly impact learners’ growth and success.
A dynamic role blending administration, learner engagement, and problem-solving.
Work with a dedicated team that values professionalism and continuous improvement.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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