Quality Assurance Automation Lead

Overview

eMagine Solutions is searching for an experienced QA Development Lead to join a high-impact, award-winning digital consultancy serving government, enterprise, and startup clients across Saudi Arabia. This is a fully remote position (UAE / KSA time zone) managing quality for multiple concurrent digital projects, from mobile apps to web platforms and backend systems. As the QA Development Lead, you’ll play a pivotal role in driving automation, process improvement, and quality best practices across the business. You’ll lead a distributed QA team, collaborate with product, design, and engineering stakeholders, and ensure delivery of robust, reliable, and user-friendly digital products. Role Highlights

Lead QA strategy, execution, and delivery across mobile, web, and backend projects Design and implement automation testing frameworks for mobile (iOS / Android), web, and APIs Manage and mentor remote QA engineers, ensuring alignment with Saudi-based stakeholders Oversee defect lifecycle, root cause analysis, and preventative measures Apply ITIL practices for incident, problem, and change management in QA Balance hands-on testing with strategic QA leadership Work closely with Project Managers to ensure QA timelines fit sprint / release schedules Key Responsibilities

Manage, mentor, and grow a team of manual and automation QA engineers Allocate QA resources across multiple active projects Maintain team discipline, clear communication, and daily visibility on progress Align QA work with client expectations and regulatory requirements Build and maintain automation frameworks (Cypress, Playwright, Appium, Detox, Postman / Newman) Create and maintain test suites for functional, regression, smoke, performance, and security testing Drive automation coverage for web, mobile, and API layers Establish QA best practices, including shift-left and continuous integration testing Implement ITIL-aligned incident and problem management processes Own defect triage and facilitate daily bug prioritization with PMs and devs Ensure test environments and release candidates are stable before go-live Lead RCA for high-severity bugs and production issues Identify process / tooling gaps and implement solutions to prevent recurrence Maintain QA dashboards and quality metrics Collaborate with product owners, developers, and designers to clarify requirements Participate in sprint planning, stand-ups, and retrospectives Skills

What We’re Looking For 7+ years in QA, with at least 3 years in a QA Lead / Manager role Proven experience managing remote teams and multi-project delivery Strong automation skills (Cypress, Playwright, Appium, Detox, Selenium, etc.) Hands-on API testing (Postman, REST, GraphQL) Experience with mobile app testing (iOS / Android), including device farms Familiarity with CI / CD pipelines (GitHub Actions, Bitbucket Pipelines, Jenkins, Fastlane) ITIL processes for change, incident, and problem management Strong understanding of digital and mobile product lifecycles Excellent analytical and problem-solving skills, proven RCA track record Stakeholder management experience in Saudi / GCC client environments Excellent English communication skills (Arabic a plus)

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