Sales Back Office

Overview

CBS is seeking a detail-oriented Sales Back Office professional to join our dedicated sales support team. In this essential role, you will provide administrative and operational support to the sales department, ensuring efficient processes and excellent customer service. You will be responsible for managing sales documentation, processing orders, coordinating communication between sales representatives and clients, and maintaining accurate sales records. Your strong organizational skills and attention to detail will be critical in helping the sales team meet their targets and providing timely information to clients. If you thrive in a fast-paced environment and are passionate about delivering excellent support to drive business success, we encourage you to apply.

Responsibilities

Support the sales team with administrative tasks including order processing, quotation preparation, and client communications Maintain accurate and up-to-date sales data in the CRM system Coordinate and track sales activities, ensuring timely follow-up and resolution of inquiries Assist in the preparation of sales reports, forecasts, and performance metrics Work closely with operations, finance, and marketing teams to ensure alignment on sales objectives and client satisfaction Respond to customer inquiries and ensure a smooth sales onboarding experience for new clients Participate in continuous improvement initiatives to optimize sales back office processes

Qualifications

Bachelor's degree in Business Administration, Sales, or a related field A minimum of 2 years of experience in a sales support or back office role Proficient in Microsoft Office Suite and CRM software Strong organizational skills with the ability to manage multiple tasks and priorities Excellent communication skills, both written and verbal Detail-oriented with a focus on accuracy and efficiency Ability to work collaboratively in a team-oriented environment

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industries

Wholesale Building Materials

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