Sr. Sales Engineer - Services | alfanar Electric

Overview

Requisition ID : 19311 City : Project Sales Group overview : Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries. alfanar is involved in : Electrical, Electromechanical and Civil Engineering Construction; Manufacturing and Marketing Electrical Construction Products; Allied Engineering Services. Our Main Divisions : alfanar electric, alfanar Construction, alfanar Building Systems. alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products. alfanar electric operates industries in Riyadh and Jubail, Saudi Arabia; Dubai, UAE; London, UK. alfanar has a development and engineering center in Chennai, India. Industrial Complex, Riyadh : The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh. Spread across 700,000 square meters, the Complex houses alfanar’s facilities, including a data and communication center and a commercial zone. The center of alfanar’s industrial activities is the Alfanar Industrial Complex in Riyadh. Job Purpose

Full responsibility for achieving sales targets and managing distributor accounts in alignment with regulations and company policies. Acts as the primary liaison with distributors to ensure service quality, protect mutual interests, and support the company’s strategic sales goals in the wholesale market. Key Accountability Areas

Sales Management : Support achievement of sales targets for assigned distributor accounts; execute day-to-day sales processes including order coordination, delivery follow-up, payment tracking, and credit compliance; adhere to internal controls and ensure alignment with applicable sales policies. Client Relationship Management : Build and sustain strong working relationships with distributors to promote long-term cooperation; act as the primary point of contact for distributors, ensuring a consistent and professional representation of Alfanar; conduct regular check-ins to gather feedback and assess distributor satisfaction and needs. Business Growth : Identify and propose upselling and cross-selling opportunities within existing accounts; monitor market developments and customer behavior to support growth initiatives; contribute to account development strategies aligned with broader sales plans. Problem Solving & Support : Respond to distributor concerns and coordinate with relevant teams to ensure timely issue resolution; communicate client-specific needs or service gaps to internal stakeholders for action; track order fulfillment and service delivery to help maintain a high level of satisfaction. Performance Monitoring & Reporting : Track sales performance indicators and distributor engagement metrics; compile reports and insights to support performance reviews and planning; maintain accurate and up-to-date records in the CRM system. Internal Coordination & Collaboration : Collaborate with internal teams (e.g., marketing, supply chain, customer service) to fulfill distributor requirements; share field insights and distributor feedback to support product or process improvement; assist in implementing initiatives tailored to distributor needs. Role Accountability

HR Proficiency Ability to obtain updated soft and technical skills related to the job Delivery Perform the planned activities to meet the operational and development targets as per delivery schedules; utilize resources effectively to achieve objectives within efficient cost and time; provide a periodic report detailing the deviation and execution of planned tasks. Problem-Solving Solve related problems and escalate any complex operational issues. Quality Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities. Business Process Improvements Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible. Compliance Comply with related policy and procedures and work instructions. Health, Safety and Environment Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products / services. Academic Qualification

Bachelor Degree in Electrical Engineering Work Experience

4 to 6 Years Technical / Functional Competencies

Sales Forecasting Sales Promotions Sales Trend Analysis Sales Presentations Sales Tools

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