Social Media & Community Manager

Overview

Grubtech is transforming how F&B operators run their businesses in the age of delivery-centric dining, cloud kitchens, and virtual brands. Our platform powers the full end-to-end restaurant tech stack : from demand generation and aggregator integrations to kitchen operations and last-mile delivery. With a mission to delight our customers, empower our teams, and deliver growth for our partners, we are scaling fast across global markets.

Mission & Vision

Mission : To delight our F&B partners with transformative technology, their customers with best-in-class service, our employees with a passion project worth working for, and our investors with growth and profitability.

Vision : To be the most comprehensive and hyper-connected F&B platform worldwide.

Role Overview

We are seeking a Social Media & Community Manager to own and scale Grubtech’s social presence and brand voice across key platforms (LinkedIn, Instagram, Facebook, Snapchat, and region-specific channels). This is not a traditional “posting” role. The mandate is to build communities, spark conversations, and position Grubtech as a thought leader and ecosystem builder within the restaurant, virtual brand, and cloud kitchen space.

This role also extends into earned media and PR hacking : identifying relevant industry stories, trends, or news cycles and finding creative ways to inject Grubtech’s perspective into the conversation. Whether through op-eds, contributed articles, media outreach, or amplifying hot-button issues, the goal is to generate free PR and earned coverage that builds credibility and visibility without heavy reliance on agencies.

This person will thrive in grassroots brand building — engaging with restaurant operators, joining conversations, amplifying customer stories, and hijacking cultural and industry moments to put Grubtech top of mind. They’ll work closely with the Marketing Manager and Graphic Designer while collaborating with Sales and Customer Success to surface stories and insights. AI will play a role in scaling content creation, but human-in-the-loop editing and creativity will ensure our voice remains authentic, value-driven, and non-generic.

Key Responsibilities

Community Building & Engagement

• Build and nurture online communities in key markets (Portugal, Spain, Saudi Arabia, GCC).
• Actively participate in industry conversations (LinkedIn groups, subreddits, regional forums), positioning Grubtech as a peer-driven thought leader.
• Foster camaraderie and dialogue among restaurant operators, virtual brand founders, and cloud kitchen innovators.

Content Strategy & Thought Leadership

Social Media Ownership

Earned Media & PR Hacking

Brand Equity & Market Presence

Measurement & Optimization

Qualifications & Experience

Must-Haves

Nice-to-Haves

Why Join Us

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