Change Management & Digital Adoption Consultant

Change Management & Digital Adoption Consultant

We are looking for a highly skilled

Change Management and Digital Adoption Consultant

to join our team. You will work with all management levels, and you will be involved in the full lifecycle of transformation projects. As a

Change Management & Digital Adoption Consultant,

you will play a key role in defining and implementing change management plans and strategies, adoption activities, and managing Benefits Realization Plans. Your expertise will be crucial in guiding our clients through organisational and digital transitions, ensuring smooth change implementation, and delivering the required level of adoption for the implemented solutions. You will also develop and execute Benefits Realisation Plans to ensure that the intended benefits of organisational changes are identified, measured, and realised. The definition of the Change Management plan and its related activities will be crucial to ensure that the Transformation program is properly adopted by the intended audience, including the identification of the required communication plan, training, UAT, Go-Live, etc. Working the majority of the time at our clients' site, you will be dealing with management and C-level, helping, along with the Transformation team, to advise and assist with the identification, development, and implementation of solutions in a very hands-on manner. Responsibilities : Collaborate with clients to understand their business objectives, challenges, and change requirements. Develop tailored change management strategies and plans aligned with client goals and industry best practices. Conduct impact assessments to identify potential risks and opportunities associated with proposed changes. Guide clients in the effective implementation of change management plans, ensuring alignment with organisational objectives. Provide hands-on support and expertise to project teams during the change implementation phase. Monitor progress and proactively address challenges to keep change initiatives on track. Adoption Activities : Design and execute adoption activities, including training sessions, workshops, and communication campaigns, to facilitate the acceptance of change among employees and stakeholders. Train client individuals in the effective use of management systems, tools, techniques, group problem-solving and team building and consensus-development skills. Develop engaging materials and resources to support adoption efforts and enhance understanding of new processes and technologies. Benefits Realisation Plan Development : Work closely with clients to define clear and measurable benefits, key performance indicators (KPIs), and benefits realisation plans for change initiatives. Establish tracking mechanisms and reporting systems to monitor benefits realisation progress. Regularly evaluate the effectiveness of Benefits Realisation Plans and make necessary adjustments based on feedback and data analysis. Analyse data and provide insights to clients on the effectiveness of benefits realisation efforts. Requirements : Bachelor or Master’s degree in Business Administration, Business Management, Engineering, or related disciplines. Change Management certification (e.g., Prosci, ACMP) is highly desirable. Proven experience in Change Management in consulting services, including defining and implementing Change Management Plans, adoption activities, and Benefits Realization Plans. Experience in program management or project management. Excellent oral and written communication skills in English and Arabic will be a plus.

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