Direct message the job poster from HCLTech Talent Acquisition Executive at HCL Technologies (APAC Region)
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. Are you ready to be an important part of this ever-transformational journey? Role Summary : Own L3-level operations for OAM+Sailpoint within a highly regulated banking estate, ensuring availability, performance, security, audit readiness, and rapid recovery as per RTO / RPO. Key Responsibilities : - Provide L3-level support for OAM+Sailpoint in a mission-critical banking environment. - Ensure compliance with PCI DSS, SWIFT, and local banking regulator requirements. - Operate under ITIL processes (Incident / Change / Problem / Knowledge). - Maintain high availability, performance, and security; participate in DR / BCP drills. - Design / architect, capacity plan, and optimize OAM+Sailpoint for large-scale banking workloads. - Lead major incidents / war rooms; guide L1 / L2; produce post-incident reports for auditors. - Define standards, golden configurations, and automation (scripts / Infra-as-Code) to reduce toil. - Roadmap planning, version upgrades, performance baselining, and DR strategy ownership. Required Tools & Technologies : - ITIL Foundation Experience Requirements : - 5+ years in architecture, performance engineering, and major incident leadership. Soft Skills & Banking Behaviors : - Clear communication with operations, security, audit, and business stakeholders. - Evidence-driven troubleshooting; strong documentation and runbook hygiene. - Ownership mindset with 24x7 support readiness and on-call rotation participation. Why Us We are one of the fastest-growing large tech companies in the world, with offices in 50+ countries across the globe and 219,000 employees. Our company is extremely diverse with 165 nationalities represented. We offer the opportunity to work with colleagues across the globe. We offer a virtual-first work environment, promoting a good work-life integration and real flexibility. We offer comprehensive benefits for all employees. We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect. Equality & Opportunity for All Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, Aboriginal and Torres Strait Islander people or any other protected classification, in accordance with federal, state, and / or local law. Note : Please follow the link to apply to the role with your recent resume. If you need more details, feel free to contact Nicy on Candidate Data Privacy Notice | HCL Technologies We are committed to respecting your privacy and for the protection of your personal data. Your personal data will be collected and processed in line with our candidate privacy notice : This privacy notice will help you to understand what personal data we collect about you, how we use this personal data, and what rights you have regarding your personal data. By replying to this email or submitting any personal data to HCLTech, you acknowledge that you have read and understood the candidate privacy notice and have provided your consent to the processing of your data for recruitment purposes as described in the privacy notice". Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Information Technology Industries Banking and IT Services and IT Consulting Referrals increase your chances of interviewing at HCLTech by 2x Infrastructure Cloud Consultant, Global Service Delivery (English, Arabic)
Murex Credit Risk BA (relocation friendly)
Digital Business Analyst (Insurance Sector)
Riyadh, Riyadh, Saudi Arabia 6 minutes ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Management Consultant • Riyadh, Saudi Arabia