Employee Relations Specialist

Job Purpose / Objective

Responsible for processing activities in the Employee Relations section, such as probationary appraisal, leave management, employee benefits, attendance, grievances, employee inquiries, payroll, and other administrative support.

Key Responsibilities / Accountabilities

Handle employees’ probationary process monthly and send probationary packages to respective department heads.

Ensure receipts of probationary appraisals are acknowledged by department heads or their designees and completed with necessary signatures for approval.

Prepare termination packages if employees do not pass probation.

Review, process, and approve employee leave requests according to entitlements and company policies, verifying guarantor information and signature authenticity.

Process overtime and compensatory time-off requests for approval.

Coordinate with Govt. Relations to ensure timely issuance of exit / re-entry visas and handle leave cancellations or revisions to avoid visa expiration and fines.

Notify employees of continuous absence after vacation.

Ensure updates of vacation, sick leave, absences, and overtime are reflected in payroll.

Prepare correspondence related to responsibilities.

Prepare contract amendments for benefit changes, obtain approvals, and update records accordingly.

Comply with JCIA / CBAHI standards to support accreditation efforts.

Participate in person-centered care initiatives and enhance patient experience with compassion, respect, and dignity.

Perform other related tasks as assigned, utilizing relevant skills and knowledge.

Education / Professional Qualification

Diploma holder; preferably a Bachelor’s Degree in HR.

Experience

Minimum of one (1) year of relevant experience.

Professional Licensing / Certification / Training

Relevant certification.

Skills

Good communication and interpersonal skills, data gathering & assessment, data management & record-keeping, employee affairs, process management.

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