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Receptionist

Receptionist

FNRCORiyadh, Riyadh Region, Saudi Arabia
23 hours ago
Job description

Direct message the job poster from FNRCO

We are seeking a highly organized and experienced receptionist to oversee the administrative and operational functions of the office, ensuring that all office activities run smoothly and efficiently. The receptionist will coordinate the day-to-day activities of the office, working closely with the reception team to support office operations, employee services, and facility management. This role requires a proactive individual who can manage office resources, implement office policies, and ensure an optimal working environment for all staff.

Responsibilities

  • Office Operations Management : Oversee and coordinate daily office operations, ensuring smooth workflow.
  • Office supplies & equipment : Monitor supplies and equipment, ensuring everything is well-maintained, stocked, and operational.
  • Vendor & service coordination : Act as the point of contact for office-related services such as cleaning, maintenance, and security.
  • Policies & standards : Implement and enforce office policies and procedures, ensuring all employees adhere to operational standards.
  • Front desk operations : Work closely with the receptionist team to ensure the front desk area is running efficiently and professionally.
  • Team supervision : Supervise and support the reception team, ensuring tasks are completed effectively and on time.
  • People & performance : Foster a positive work environment by promoting teamwork, accountability, and high-performance standards.
  • Training & development : Provide training and ongoing support in areas such as office procedures, software usage, and customer service.
  • Performance feedback : Collaborate with the manager to assess team performance, identify areas for improvement, and provide constructive feedback.

Facility & Equipment Management

  • Work environment : Ensure the office environment is organized, clean, and conducive to productivity; address issues related to space, cleanliness, and safety concerns.
  • Equipment maintenance : Oversee maintenance of office equipment (computers, phones, printers, etc.), initiating repairs or replacements as needed.
  • External vendors : Liaise with external vendors for office-related services, including maintenance, equipment, supplies, and security.
  • Administrative Support & Reporting

  • Reporting : Prepare and maintain office-related reports (supply usage, maintenance issues, facility expenses).
  • Operational reporting : Assist in preparing monthly and quarterly reports on office efficiency, team performance, and operational needs.
  • Records management : Maintain office records and files in an organized manner, ensuring confidential information is securely handled.
  • Interdepartmental coordination : Coordinate with other departments to address operational needs promptly.
  • Budget Management

  • Budget support : Assist in managing the office budget, ensuring expenses are within allocated limits.
  • Cost control : Monitor expenditures related to supplies, equipment, and services, and seek cost reductions without compromising quality.
  • Health, Safety & Emergency Procedures

  • Safety leadership : Oversee health and safety protocols; ensure staff are trained on emergency procedures, fire drills, and first aid.
  • Emergency response : Act as a point of contact for emergencies, coordinating responses with other departments or external services.
  • Compliance : Ensure compliance with local health and safety regulations in the workplace.
  • Employee Relations & Support

  • User liaison : Act as the liaison between office staff and management to address employee concerns or needs.
  • Culture & events : Organize office events, team-building activities, and other initiatives to promote a positive work culture.
  • Work environment : Ensure the office is welcoming and supportive, addressing issues that could impact morale or productivity.
  • Qualifications

  • Bachelor's degree in Business Administration, Office Management, or a related field (or equivalent experience).
  • Minimum of 5 years of experience in office management or a related role, with a proven track record of managing office operations and teams.
  • Strong organizational, leadership, and communication skills.
  • Ability to handle multiple tasks simultaneously, prioritize effectively, and work under pressure.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar office software.
  • Knowledge of office management best practices and familiarity with office security and safety protocols.
  • Excellent interpersonal skills and the ability to work collaboratively with various teams.
  • Problem-solving and conflict resolution skills.
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Administrative
  • Industries

  • Staffing and Recruiting
  • #J-18808-Ljbffr

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