Direct message the job poster from FNRCO
We are seeking a highly organized and experienced receptionist to oversee the administrative and operational functions of the office, ensuring that all office activities run smoothly and efficiently. The receptionist will coordinate the day-to-day activities of the office, working closely with the reception team to support office operations, employee services, and facility management. This role requires a proactive individual who can manage office resources, implement office policies, and ensure an optimal working environment for all staff.
Responsibilities
- Office Operations Management : Oversee and coordinate daily office operations, ensuring smooth workflow.
- Office supplies & equipment : Monitor supplies and equipment, ensuring everything is well-maintained, stocked, and operational.
- Vendor & service coordination : Act as the point of contact for office-related services such as cleaning, maintenance, and security.
- Policies & standards : Implement and enforce office policies and procedures, ensuring all employees adhere to operational standards.
- Front desk operations : Work closely with the receptionist team to ensure the front desk area is running efficiently and professionally.
- Team supervision : Supervise and support the reception team, ensuring tasks are completed effectively and on time.
- People & performance : Foster a positive work environment by promoting teamwork, accountability, and high-performance standards.
- Training & development : Provide training and ongoing support in areas such as office procedures, software usage, and customer service.
- Performance feedback : Collaborate with the manager to assess team performance, identify areas for improvement, and provide constructive feedback.
Facility & Equipment Management
Work environment : Ensure the office environment is organized, clean, and conducive to productivity; address issues related to space, cleanliness, and safety concerns.Equipment maintenance : Oversee maintenance of office equipment (computers, phones, printers, etc.), initiating repairs or replacements as needed.External vendors : Liaise with external vendors for office-related services, including maintenance, equipment, supplies, and security.Administrative Support & Reporting
Reporting : Prepare and maintain office-related reports (supply usage, maintenance issues, facility expenses).Operational reporting : Assist in preparing monthly and quarterly reports on office efficiency, team performance, and operational needs.Records management : Maintain office records and files in an organized manner, ensuring confidential information is securely handled.Interdepartmental coordination : Coordinate with other departments to address operational needs promptly.Budget Management
Budget support : Assist in managing the office budget, ensuring expenses are within allocated limits.Cost control : Monitor expenditures related to supplies, equipment, and services, and seek cost reductions without compromising quality.Health, Safety & Emergency Procedures
Safety leadership : Oversee health and safety protocols; ensure staff are trained on emergency procedures, fire drills, and first aid.Emergency response : Act as a point of contact for emergencies, coordinating responses with other departments or external services.Compliance : Ensure compliance with local health and safety regulations in the workplace.Employee Relations & Support
User liaison : Act as the liaison between office staff and management to address employee concerns or needs.Culture & events : Organize office events, team-building activities, and other initiatives to promote a positive work culture.Work environment : Ensure the office is welcoming and supportive, addressing issues that could impact morale or productivity.Qualifications
Bachelor's degree in Business Administration, Office Management, or a related field (or equivalent experience).Minimum of 5 years of experience in office management or a related role, with a proven track record of managing office operations and teams.Strong organizational, leadership, and communication skills.Ability to handle multiple tasks simultaneously, prioritize effectively, and work under pressure.Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar office software.Knowledge of office management best practices and familiarity with office security and safety protocols.Excellent interpersonal skills and the ability to work collaboratively with various teams.Problem-solving and conflict resolution skills.Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
AdministrativeIndustries
Staffing and Recruiting#J-18808-Ljbffr