Disputes Team Lead, CX & ResolutionTabby • Riyadh, Riyadh Region, Saudi Arabia
Disputes Team Lead, CX & Resolution
Tabby • Riyadh, Riyadh Region, Saudi Arabia
21 hours ago
Job description
A financial technology company is seeking a Disputes Team Leader to manage a team of 10–15 Dispute Agents. This role involves overseeing dispute resolutions, driving team performance to meet KPIs, and ensuring effective communication between customers and merchants. The ideal candidate will have 2–3 years of leadership experience and a background in customer experience or dispute management. This position is located in Riyadh, Saudi Arabia, with full-time onsite employment.
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