Managed Services pre-sales engineer

Overview

Job Description : We are seeking a Managed Services Pre-Sales Engineer who will play a pivotal role in supporting our sales team by delivering technical expertise and tailored solutions to meet our clients’ managed services requirements. The ideal candidate will possess a strong technical background in IT services and infrastructure, as well as the ability to communicate complex concepts effectively.

Responsibilities

• Work collaboratively with the sales team to define customer needs and tailor managed services solutions accordingly.
• Conduct thorough needs assessments and technical evaluations to support prospective clients during the pre-sales phase.
• Develop and present customized proposals, including detailed technical outlines and service level agreements.
• Collaborate with internal teams to prepare pricing models and ensure competitive pricing for managed services offerings.
• Conduct product demonstrations and technical presentations to stakeholders remotely or in-person.
• Engage in RFP responses and manage the technical aspects of proposal submissions.
• Stay updated with industry trends, competitive offerings, and best practices in managed services.
• Support clients in understanding the benefits and ROI of our managed services through effective communication.
• Assist in the knowledge transfer to implementation teams for successful project handover after a sale is closed.
• Provide training and support for the sales team to enhance their understanding of managed services capabilities.

Qualifications

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