Job Purpose / Objective
Responsible for processing activities in the Employee Relations section, such as probationary appraisal, leave management, employee benefits, attendance, grievances, employee inquiries, payroll, and other administrative support.
Key Responsibilities / Accountabilities
- Handle employees’ probationary process monthly and send probationary packages to respective department heads.
- Ensure receipts of probationary appraisals are acknowledged by department heads or their designees and completed with necessary signatures for approval.
- Prepare termination packages if employees do not pass probation.
- Review, process, and approve employee leave requests according to entitlements and company policies, verifying guarantor information and signature authenticity.
- Process overtime and compensatory time-off requests for approval.
- Coordinate with Govt. Relations to ensure timely issuance of exit / re-entry visas and handle leave cancellations or revisions to avoid visa expiration and fines.
- Notify employees of continuous absence after vacation.
- Ensure updates of vacation, sick leave, absences, and overtime are reflected in payroll.
- Prepare correspondence related to responsibilities.
- Prepare contract amendments for benefit changes, obtain approvals, and update records accordingly.
- Comply with JCIA / CBAHI standards to support accreditation efforts.
- Participate in person-centered care initiatives and enhance patient experience with compassion, respect, and dignity.
- Perform other related tasks as assigned, utilizing relevant skills and knowledge.
Education / Professional Qualification
Diploma holder; preferably a Bachelor’s Degree in HR.
Experience
Minimum of one (1) year of relevant experience.
Professional Licensing / Certification / Training
Relevant certification.
Skills
Good communication and interpersonal skills, data gathering & assessment, data management & record-keeping, employee affairs, process management.
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