Maintenance Operations Manager

Our client is a leading global provider of integrated facilities and corporate real estate management, and they are recruiting a Operations Manager to join the team located in Riyadh – KSA.

The successful candidate will be responsible for the delivery of all aspects of the facilities management scope of services covering a defined region of the account. The candidate will be responsible for ensuring a consistent and high-level service delivery through developing an excellent relationship with the internal client and external suppliers.

Key Tasks :

• Acts as single point of contact and develops positive relationships with the client for all facilities management services issues in the area of responsibility.
• Responds to problems and concerns, implementing policy, rules and regulations.
• Manages on-site facilities management operation teams.
• Manages contractual relationships and works with the Client’s Representatives to assure excellent service delivery to Client’s locations.
• Supports account management team to monitor and modify the services deliverables.
• Reviews and establishes procedure playbooks that demonstrate performance is being consistently delivered.
• Manages the effective implementation of Health, Safety, Security & Environmental policies and procedures to minimise the risk exposure to the Client.
• Develops / controls an annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs, project costs, rental expenses, energy management expenses and project / capital items.
• Ensures superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement and ‘dark green’ customer satisfaction feedback.
• Maintains close working relations with the Landlord and Engineering Manager regarding any maintenance issues.
• Provision of services through third-party contractual relationships for business stationery and document retention activities.
• Ensures all statutory compliance requirements are met through the use of our clients HSE & Risk Insight.
• Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and our clients Account team.

Person Specification

Knowledge

Knowledge and awareness of the facilities management industry.

Our client is offering a full relocation package for you and your family, excellent benefits including bonus, car allowance and the opportunity to work on some of the world’s finest buildings, that house the best modern mechanical and electrical systems.

Job Sector : Facilities Management

Job Category : Facilities Management

Job Type : Perm

Job Salary : NEG

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